Cisco UCS E Series Handbuch zur Fehlersuche - Seite 26
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Collecting Technical Support Data
DETAILED STEPS
Step 1
In the Navigation pane, click the Admin tab.
Step 2
On the Admin tab, click Utilities.
Step 3
In the Actions area of the Utilities pane, click Export Technical Support Data.
Step 4
In the Export Technical Support Data dialog box, click the Export to a local file or the Export to TFTP server radio
button as appropriate.
Step 5
Click Export.
Technical support data collection takes a minimum of 3
Note
minutes.
Step 6
Provide the generated report file to Cisco TAC.
Collecting Technical Support Data Using the CIMC CLI
From the CIMC CLI, enter the following commands:
Server# scope cimc
Server /cimc
# scope tech-suppor
t
Server /cimc/tech-support #
set tftp-ip
Server /cimc/tech-support *#
commit
S
erver /cimc/tech-support #
start
Server /cimc/tech-support #
show detail
Troubleshooting Guide for Cisco UCS E-Series Servers and the Cisco UCS E-Series Network Compute Engine
26
tftp_server_ip_address
Server /cimc/tech-support *# set path /user/user1/supportfile
Overview