TomTom PRO 2020 Benutzerhandbuch - Seite 25

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TomTom Telematics Limited Warranty

WARRANTOR

Non-U.S. and non-Canadian purchases: If you have made your purchase outside the United States

and Canada, this Limited Warranty is granted by and this Limitation of Liability is stipulated for the

benefit of TomTom Telematics B.V., De Ruijterkade 154, 1011 AC Amsterdam, The Netherlands.

WHAT THIS WARRANTY COVERS

TomTom Telematics B.V. ("TomTom") warrants to you that the Hardware will be free from

defects in workmanship and materials under normal use ("Defects") for a period of one (1) year

from the date that the Hardware was first purchased by you ("Warranty Period"). During the

Warranty Period the Hardware will be repaired or replaced at TomTom's choice ("Limited

Warranty") without charge to you for either parts or labour. This Limited Warranty covers the

replacement of the Hardware only. If the Hardware is repaired after the Warranty Period has

expired, the Warranty Period for the repair will expire six (6) months after the date of repair.

WHAT THIS WARRANTY DOES NOT COVER

The Limited Warranty does not apply to normal wear and tear, does not apply when the

Hardware is opened or repaired by someone not authorized by TomTom and does not cover

repair or replacement of any Hardware or part thereof damaged by: misuse, moisture, liquids,

proximity or exposure to heat and accident, abuse, non-compliance with the instructions supplied

with the Hardware, neglect or misapplication. The Limited Warranty does not cover physical

damage to the surface of the Hardware. This Limited Warranty does not cover any software that

may accompany or be installed on the Hardware. The Limited Warranty does not cover the

installation, removal or maintenance of the Hardware or any costs related herewith.

HOW TO MAKE A WARRANTY CLAIM

In order to make a claim of a Defect, you must contact TomTom during the Warranty

Period via www.tomtom.com/telematics to explain the Defect and to obtain an RMA number

(Return Materials Authorization) if necessary. You must return the Hardware during the Warranty

Period, along with the RMA number provided by TomTom and an explanation of the Defect, to the

address provided to you by TomTom. If a defect arises and a valid claim under this Limited

Warranty is received by TomTom after the first one hundred and eighty (180) days of the Warranty

Period, TomTom is entitled to charge you for any reasonable shipping and handling costs made in

connection with the repair or replacement of the Hardware. You must comply with any other

return procedures stipulated by TomTom, if any.

YOUR LEGAL RIGHTS

Some countries may not allow the exclusion or limitation of damages. If any part of this

Limited Warranty is held to be invalid or unenforceable, the remainder of the Limited Warranty

shall nonetheless remain in full force and effect.

This Limited Warranty is the only express warranty made to you and is provided in lieu of

any other express warranties or similar obligations (if any) created by any advertising, documenta-

tion, packaging, or other communications.