Motorola MT7711 Schnellstart-Handbuch - Seite 10

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Troubleshooting Tips

What if I can't make an Internet connection right after installation?

 First turn your MT7711 off for at least 8 seconds, then on, to see if

that fixes the problem.

 Check the connections you've made to your MT7711. Power and

coax connections are required, and up to 4 Ethernet connections are

optional. Are those connections good?

 Check that the MT7711's power cube is plugged into a live outlet,

and that the Ethernet cable is connected securely to a computer.

 Make sure that your coax cable is live. You can check that by using it

with a TV.

 Check that you provided the correct setup information to your cable

service provider.

 Contact your cable service provider to make sure they've turned on

your Internet service.

What if my MT7711 has been working, then stops working?

 First turn your MT7711 off for at least 8 seconds, then on, to see if

that fixes the problem.

 If the MT7711's lights don't come on, check that the modem is

getting power from its power cube and that the MT7711's power

button is on.

 Check your MT7711 cables.

 Check with your service provider. Sometimes there's a service outage

or some other service issue.