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Software License, Warranty, Safety, and Regulatory Information
SURFboard® SB5100, SB5101, and SB5120 Cable Modems

WARRANTY INFORMATION

What is my limited warranty? A limited warranty for this Product (including Software) is provided by Motorola to your distributor, cable
operator or internet service provider, as applicable. Please contact your cable operator or internet service provider ("Service Provider") for details.
Motorola does not warrant that any Software will perform error free or without bugs. Motorola's warranty shall not apply: (i) to any Product
subjected to accident, misuse, neglect, alteration, Acts of God, improper handling, improper transport, improper storage, improper use or
application, improper installation, improper testing or unauthorized repair; or (ii) to cosmetic problems or defects which result from normal wear
and tear under ordinary use, and do not affect the performance or use of the Product. Motorola's warranty applies only to a Product that is
manufactured by Motorola and identified by Motorola-owned trademarks, trade names or product identification logos affixed to the Product.
MOTOROLA DOES NOT WARRANT THIS PRODUCT DIRECTLY TO YOU, THE END USER. EXCEPT AS DESCRIBED IN THIS
SECTION "WARRANTY INFORMATION," THERE ARE NO WARRANTIES OR REPRESENTATIONS OF ANY KIND RELATING TO
THE PRODUCT, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTY AGAINST INFRINGEMENT. MOTOROLA IS NOT
RESPONSIBLE FOR, AND PROVIDES "AS IS" ANY SOFTWARE SUPPLIED BY 3RD PARTIES.
What additional provisions should I be aware of? Because it is impossible for Motorola to know the purposes for which you acquired this
Product or the uses to which you will put this Product, you assume full responsibility for the selection of the Product for its installation and use.
While every reasonable effort has been made to insure that you will receive a Product that you can use and enjoy, Motorola does not warrant that
the functions of the Product will meet your requirements or that the operation of the Product will be uninterrupted or error-free. MOTOROLA IS
NOT RESPONSIBLE FOR PROBLEMS OR DAMAGE CAUSED BY THE INTERACTION OF THE PRODUCT WITH ANY OTHER
SOFTWARE OR HARDWARE.
How long does this Limited Warranty last? Contact your Service Provider for details.
What you must do to obtain warranty service? For Product customer service, technical support, warranty claims, questions about your internet
service or connection, contact your Service Provider. ALL WARRANTIES ARE VOID IF THE PRODUCT IS OPENED, ALTERED, AND/OR
DAMAGED.
THESE ARE YOUR SOLE AND EXCLUSIVE REMEDIES for any and all claims that you may have arising out of or in connection with this
Product, whether made or suffered by you or another person and whether based in contract or tort.
IN NO EVENT SHALL MOTOROLA BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT, GENERAL,
SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES ARISING OUT OF THE USE OR INABILITY TO
USE THE PRODUCT (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, LOSS OF INFORMATION OR ANY OTHER PECUNIARY LOSS), OR FROM ANY BREACH OF WARRANTY, EVEN
IF MOTOROLA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO CASE SHALL MOTOROLA'S LIABILITY
EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT.
Motorola's warranty is governed by the laws of the Commonwealth of Pennsylvania, excluding its conflict of laws principles and excluding the
provisions of the United Nations
MOTOROLA, Intelligence Everywhere, SURFboard and the Stylized M Logo are registered in the US Patent & Trademark Office. All other
product or service names are the property of their respective owners. All rights reserved. No part of the contents of this document may be
reproduced or transmitted in any form or by any means without the written permission of the publisher. © Motorola, Inc. 2004.