Troubleshooting
Cannot connect to the projector you want to use.
The projector is not found when EasyMP Network Projection is started.
Check
Is the Wireless LAN unit connected?
Is the network configuration screen displayed on the projector?
Are the computer's LAN card and the built-in LAN function
available?
Is the SSID the same as that of the access point?
(For Quick Connection Mode)
Was the network adapter used selected correctly with EasyMP
Network Projection?
Is the wireless LAN setting enabled when the computer is in power
save mode?
Are there any obstacles between the access point and the computer
or projector?
Is the computer's wireless LAN radio strength set to low?
Does the wireless LAN system meet the supported specifications? Check the wireless LAN system. See the following manual for details on the projector's wireless LAN system.
Is the firewall turned off, or has the firewall been registered as an
exception?
Check that the Wireless LAN unit is securely connected.
Close network settings on the projector, and return to the LAN standby screen. If the network configuration screen is
displayed on the projector, you cannot connect using EasyMP Network Projection.
Check that LAN is available from the device manager under Control Panel - System - Hardware.
Set an SSID that is different from that of the access point.
You can make the SSID setting from the projector's Network menu.
See the following manual for details.
User's Guide "Wireless LAN menu"
s
If the computer has multiple LAN environments, it cannot connect unless the network adapter is selected correctly.
When using a computer running Windows, start EasyMP Network Projection and select the network adapter you are
using from Set options - Switch LAN.
s "General settings tab"
p.32
Enable the wireless LAN.
Sometimes the indoor environment prevents the projector from being found in a search. Check for any obstacles
between the access point and the computer or projector, and change their position to improve the communication.
Set the radio strength to maximum.
User's Guide "Wireless LAN menu"
s
When you do not wish to turn off the firewall or register the firewall as an exception, make the necessary settings to
open the ports.
The ports used by EasyMP Network Projection are "3620", "3621", and "3629".
Remedy
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