Error messages (continued)
Message/Light
Explanation
LOAD ROLL
Paper source setting
PAPER
in printer software is
different from control
LOAD SHEET
panel.
PAPER
Paper Out light
on
PAPER JAM
Paper has jammed in
the printer.
Paper Out light
flashing
PAPER NOT
Roll paper was not
CUT
cut completely.
Paper Out light
flashing
Cut paper did not fall
off.
PAPER NOT
Paper slipped and fed
STRAIGHT
into the printer at an
angle.
Paper Out light
flashing
PAPER OUT
No paper is loaded.
Paper Out light
Paper ran out.
on
RELOAD
Paper could not be
PAPER
reversed into the
printing position.
Paper Out light
on
Image is too wide for
the paper loaded in
the printer.
Paper is not fully
ejected.
PAPER NOT CUT
error was cleared.
REMOVE
Paper is too thick for
PAPER
head cleaning.
Paper Out light
on
SET PAPER
Paper lever was
LEVER
released during the
printing process or
Paper Out light
another operation.
on
Response
Make sure the right paper is
loaded and the paper source
setting is the same on the
control panel and printer
software.
Remove the jammed paper.
Cut the paper manually,
remove the cut paper from
the printer, then reload
paper.
Remove the cut paper from
the printer. Reload paper.
Reload paper, making sure
the edges are straight and
aligned with the vertical row
of holes at the paper exit.
Load paper.
Remove any printouts or
paper remaining in the printer
and load more paper.
If the message appears
during a print job, reset the
printer by pressing the Pause
button for 3 seconds. Then
load paper and resend the
job.
Remove the paper. Reload it
so that the bottom edge is
straight and aligned with the
vertical row of holes at the
paper exit.
Resize your image or load
wider paper.
Cut the paper at the paper
insertion slot, then reload
paper.
Reload paper.
Pull the paper set lever out to
remove the paper. Head
cleaning automatically starts.
After cleaning, reload paper.
Pull the lever all the way
forward, to the secured
position. Start printing again
from the beginning for best
results.
7/02
EPSON Stylus Pro 7600 and 9600
Error messages (continued)
Message/Light
Explanation
SET INK LEVER
The ink lever was left
in the unlocked
position.
FRONT COVER
Front cover is open.
OPEN
Pause light on
TURN PRINTER
This message
PWR OFF AND
appears after you
ON
clear a paper jam.
UNABLE TO
You tried to print
PRINT
while an error
condition was
present or the ink
compartment cover
was open.
MAINTENANCE
The maintenance
TANK ALMOST
tank is almost full.
FULL
Maintenance
Tank light
flashing
CHANGE
The maintenance
MAINTENANCE
tank is full.
TANK
All lights
flashing
NO
The maintenance
MAINTENANCE
tank is not installed.
TANK
Maintenance
Tank light is on
OPTION I/F
Wrong interface card
ERROR
installed.
SERVICE REQ.
An error has
occurred.
All lights
flashing
MAINTENANCE
A printer part will
REQ.
need to be replaced
soon.
COMMAND
You're using the
ERROR
wrong printer driver.
Damaged data was
sent to the printer.
EPSON Stylus Pro 7600 and 9600 - 8
Response
Pull the lever down to lock
the ink cartridges.
Close the front cover.
Press the Power button to
turn the printer off and back
on again.
After 3 seconds the message
disappears. Press the Pause
button to exit SelecType
mode. If the message
appears again, clear the error
before you print.
Make sure you have a
replacement maintenance
tank.
Replace the maintenance
tank.
Make sure the maintenance
tank is fully inserted.
Turn off the printer and
remove the card. See the
documentation that came
with the card.
Note the error number, then
turn the printer off and back
on.
Note the error number and
contact EPSON. (If only the
cutter blade is worn out, you
can replace it yourself.)
Make sure you installed the
correct driver for your printer.
To clear the data, press the
printer's Power button to
turn the printer off. Wait for
about a minute, then turn the
printer on again.
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