CRU Dataport ToughTech Secure Q Benutzerhandbuch - Seite 11
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General FAQs
7.
Q:
When I operate my ToughTech continuously, the case feels very hot. Is this bad for my drive?
A: ToughTechs employ a passive cooling system which conducts heat away from the drive to the
aluminum case so that it can be safely dissipated into the surrounding air. This can cause the case to feel
very warm, but keeps the drive from reaching dangerous temperatures. It is recommended that
ToughTechs not be stacked, and that you leave enough air space around the case for the passive cooling
to work efficiently.
Q:
After enabling write-protection on my ToughTech with WriteLock, I'm still able to copy a file to
the drive. Is the file really there?
A: No. The file only appears to have been copied, but was not actually written to the drive. You can verify
this by cycling power on ToughTech. You will find that the copied file no longer appears.
Q:
I just connected my eSATA product to my computer for the first time. I turned on the power,
but the drive did not spin up. Is the drive dead?
A:
SATA drives will not power up if a SATA cable is plugged into them, but no valid connection is
established with a host. To test this, unplug the SATA cable, but leave the power plugged in. If the drive
spins up in this configuration, then the problem can be attributed to the SATA host (i.e. eSATA host card).
Q:
It is possible to boot to the external drive(s) in this product?
A:
Only if that feature is supported by the eSATA host to which you are connecting. Individual
motherboards and third-party host cards may or may not support this feature. If this feature is important to
you, you should read the technical specifications of any host card you're considering to make sure it
supports booting.
Q:
Do I need to install FireWire drivers for this device?
A:
You do not need to install any drivers for FireWire usage with Windows 98SE, ME, 2000, XP, Vista,
Windows 7, Mac OS 9.2 or Mac OS X.
Q:
I lost my AC adapter. Where can I get a replacement?
A:
The AC adapters for all current products (and most discontinued products) are available for purchase
on our website. Third party AC adapters can also be used with products as long as they have
REGULATED POWER. Be sure to check with the manufacturer of the adapter for this specification. Also
check to make sure the volts and amps are correct for the product, as well as the pin configuration (for
DIN connectors).
*For additional FAQs, please visit
U s e r M a n u a l f o r T T - Q , T T S - Q ( A9 - 0 0 0 - 0 0 0 1 r e v 1 . 5 )
cru-dataport.com
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