Password : If you wish to change your password and username
o
Secret question and answer: if you wish to change the secret question and answer to
o
remember your password.
Sent from address : determine the name you want that appear on the mails you sent
o
E-mails account : you will be able to add new e-mail accounts
o
Auto BCC : Possibility to send a copy of the each mail you send to a specific e-mail
o
address
Change handheld: There is a link between your BlackBerry handheld and BlackBerry e-
o
mail account. Once this link made it will not be possible to access your e-mail through
another BlackBerry handheld. This option offers you the possibility to confirm the new
handheld you will use to consult your e-mails.
Wireless delete options: functionality that enables you to delete on your BlackBerry web
o
mail account all the e-mails you delete from your handheld.
BlackBerry web client service book: In case of problem you can send a new service
o
book.
To remember:
As the volume of this e-mail account is limited to 25MB, you will often have to
o
delete your mails on this intermediate e-mail account. When you reach to the limit
you will receive on your handheld a reminder. If you do not follow this note that
could block your e-mail account.
5. You change your GSM
In case you change your BlackBerry handheld, as your BlackBerry handheld and your BlackBerry
handheld are linked together, you will have to adapt the link with the new handheld.
In this case you have to
Click on the icon « applications »
Click « set-up e-mails »
On the WAP screen, complete your username and password and click on « submit »
At the button of this new screen click « change handheld that works with the e-mail accounts
listed above ».
Click « submit »
Click « done ». A few minutes later, your new handheld is active.
6. Use of BlackBerry to consult your private & professional e-
mail addresses
It is also possible to consult your private and professionals e-mails on the same BlackBerry handheld
received from your company. As this requires a specific SIM card activation and adaptation on the
company server, the best is to ask to your fleet management the authorisation to get it. It is your employer
that will have the final decision to open this service for you.
7. Troubleshooting
If your problem is not mentioned in the table hereunder, please call our Customer service on the 0800 15
215. Consultants are present to help you.
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