Blackberry MESSENGER - VERWENDEN DES BROWSERS AUF IHREM COMPUTER Benutzerhandbuch - Seite 22

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User Guide

4. Clear the Vibrate When Receiving a Ping check box.

5. Press the Menu key.

6. Click Save.

To turn on ping vibration again, select the Vibrate When Receiving a Ping check box.

Troubleshooting

I cannot send a picture

Depending on your wireless service provider, organization, or the number of applications that you installed and are running at one time on your

BlackBerry® device, you might not be able to send pictures that are a certain size.

Try performing any of the following actions:

•

Try sending a smaller picture. Depending on your BlackBerry® Device Software, you might be prompted to resize the picture. To check the

size of the picture that you want to send, in the camera application, highlight the picture. Press the Menu key. Click Properties.

•

If you recently minimized applications on your device using the End key, on the Home screen of your device, click the icon for one of these

applications. Press and hold the Escape key to close the application and free some of your device memory. Try sending the picture again.

•

On a computer, try resizing the picture or saving it with a lower resolution before you send the picture again.

For more information about the file transfer limits for your device, contact your wireless service provider or organization.

I cannot send or receive GPS location information

Try performing the following actions:

•

If you are outdoors, move away from buildings and expose your BlackBerry® device to open sky.

•

If you are indoors, move close to a window.

•

If you have paired your device with a Bluetooth® enabled GPS receiver, verify that the Bluetooth enabled GPS receiver is turned on.

•

If you are using GPS technology for the first time, wait a short period of time for your device to get your GPS location.

•

If the contact is using a previous version of BlackBerry® Messenger, if the contact's device does not have a internal GPS receiver, or if the

contact has not paired his or her device with a Bluetooth® enabled GPS receiver, some features might not be available for you to use for

that contact.

Chats