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Migration Guide

Migrate to the BlackBerry Professional Software

Note: You must restart your server during the installation process. The restart can take several minutes.
1.
Log in to the host server for the BlackBerry® Professional Software using the account that you use to administer your
existing BlackBerry small business solution.
2.
In the BlackBerry Professional Software installation media, double-click the setup.exe file.
3.
Complete the instructions on the screen. Consider the following information:
•
If you must resolve any issues that the preinstallation tool detects, click Cancel. You can restart the migration
after you resolve the issues.
•
If you want to install a Microsoft® SQL Server® 2005 Express database on your server, click Local, and then type
the Microsoft SQL Server name, the database name, and the authentication type.
•
If you want to connect to an existing local database, click Local, and then type the name or IP address of the host
computer for the existing database and the name of the existing database.
•
If you want to connect to an existing remote database, click Remote, and then type the name or IP address of the
host computer for the existing database and the name of the existing database.
4.
When you are prompted to restart your server, click Yes.
5.
Log in to the host server for the BlackBerry Professional Software using the account that you use to administer your
existing BlackBerry small business solution. Wait for the setup application to restart.
6.
Complete the instructions on the screen. Consider the following information:
•
The BlackBerry Professional Software uses the CAL key from your existing BlackBerry small business solution. To
change the CAL key, type the new information in the CAL key field.
7.
To complete the migration and start the BlackBerry Professional Software, click Start Services.
8.
If a MAPI error displays, perform the following actions:
•
On the server that hosts the BlackBerry Professional Software, on the taskbar, click Start > Edit MAPI Profile.
•
Verify the Microsoft® Exchange server name and the Microsoft Exchange administrator mailbox.
•
Click OK.
Migrate to the BlackBerry Professional Software
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