Zanussi ZOB550WL Benutzerhandbuch - Seite 33

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Guarantee/Customer Service

Standard guarantee conditions

We, Zanussi-Electrolux, undertake that if within 12 months of the date of the purchase this Zanussi-

Electrolux appliance or any part thereof is proved to be defective by reason only of faulty

workmanship or materials, we will, at our option repair or replace the same FREE OF CHARGE for

labour, materials or carriage on condition that:

· The appliance has been correctly installed and used only on the electricity supply stated on the

rating plate.

· The appliance has been used for normal domestic purposes only, and in accordance with the

manufacturer's instructions.

· The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any

person not authorised by us.

· Electrolux Service Force Centre must undertake all service work under this guarantee

· Any appliance or defective part replaced shall become the Company's property.

· This guarantee is in addition to your statutory and other legal rights.

Exclusions

· Damage or calls resulting from transportation, improper use or neglect, the replacement of any

light bulbs or removable parts of glass or plastic.

· Costs incurred for calls to put right an appliance which is improperly installed or calls to

appliances outside the United Kingdom.

· Appliances found to be in use within a commercial environment, plus those which are subject to

rental agreements.

· Products of Electrolux manufacturer that are not marketed by Electrolux

Service and Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact

your local Service Force Centre by telephoning

0870 5 929 929

Your telephone call will be automatically routed to the Service Force Centre covering your postcode

area.

For the address of your local Service Force Centre and further information about Service Force,

please visit the website at www.serviceforce.co.uk

Before calling out an engineer, please ensure you have read the details under the heading "Something

not working".