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GUARANTEE / CUSTOMER SERVICE

Standard guarantee conditions

We, Electrolux, undertake that if within

12 months of the date of the purchase

this Electrolux appliance or any part thereof is proved

to be defective by reason only of faulty workmanship

or materials, we will, at our option repair or replace

the same FREE OF CHARGE for labour, materials or

carriage on condition that:

• The appliance has been correctly installed and used

only on the electricity supply stated on the rating

plate.

• The appliance has been used for normal domestic

purposes only, and in accordance with the manufac-

turer's instructions.

• The appliance has not been serviced, maintained,

repaired, taken apart or tampered with by any person

not authorised by us.

• Electrolux Service Force Centre must undertake all

service work under this guarantee

• Any appliance or defective part replaced shall become

the Company's property.

• This guarantee is in addition to your statutory and

other legal rights.

Exclusions

• Damage or calls resulting from transportation, im-

proper use or neglect, the replacement of any light

bulbs or removable parts of glass or plastic.

• Costs incurred for calls to put right an appliance

which is improperly installed or calls to appliances

outside the United Kingdom.

• Appliances found to be in use within a commercial

environment, plus those which are subject to rental

agreements.

• Products of Electrolux manufacturer that are not

marketed by Electrolux

Service and Spare Parts

In the event of your appliance requiring

service, or if you wish to purchase spare parts, please

contact your local Service

Force Centre by telephoning

0870 5 929 929

Your telephone call will be automatically routed to the

Service Force Centre covering your postcode area.

For the address of your local Service Force Centre

and further information about Service Force, please

visit the website at

www.serviceforce.co.uk

Before calling out an engineer, please ensure you

have read the details under the heading "Something

not working"

When you contact the Service Force Centre you will

need to give the following details:

1. Your name, address and postcode.

2. Your telephone number.

3. Clear concise details of the fault.

4. The model and Serial number of the

appliance (found on the rating plate).

5. The purchase date.

Please note a valid purchase receipt or

guarantee documentation is required for in guarantee

service calls.