Zanussi HC9518 Anleitung für Gebrauch und Pflege - Seite 27
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Before Calling a Service Engineer
Should service be required for this
appliance, please contact your local
Zanussi Service Agent, or your retailer,
depending on who is providing the
guarantee.
Before requesting service, the following
simple checks may save you
inconvenience and possibly expense.
Please note that it will be necessary to
provide proof of purchase for any in
guarantee service calls.
1. CHECK that the cooker is level (See
Positioning the Cooker).
2. If your cooker doesn't work.
CHECK that it is connected to the
mains supply correctly, that the main
cooker fuse is working and that it is
switched on at the cooker control
panel.
3. If the oven indicator light does not
come on and the oven does not heat
up.
CHECK with the instructions that the
timer is set for manual cooking, and is
not left on automatic setting.
4. If the oven temperature appears to be
too high or too low.
CHECK that the temperatures
recommended in the Instruction Book
are being used and suit the type of
oven. According to the tin and dish
sizes and your own individual
preferences, be prepared to alter the
temperature either up or down 10°C
or adjust cooking time to achieve the
result you want.
5. If the timer control does not work.
CHECK that the operating
instructions are being followed,
particularly when setting an
automatic programme and returning
the cooker to manual operation after
automatic use.
6. If the hotplates seem slow to boil.
CHECK that the saucepans have flat
bases and match the size of hotplate
as near as possible.
Use a close fitting lid and turn to
maximum setting until boiling.
Use minimum quantities of liquid and
do not overfill the saucepans.
7. If the hotplates simmer inadequately.
CHECK that your saucepans have flat
bases and match the size of hotplate
as near as possible.
CHECK that a low enough setting is
used if the simmering is too violent or
use a smaller hotplate.
If the simmer is too slow, try using a
higher setting or a larger hotplate.
8. If the grill cuts out after being used for
an extended period of time and there
is no neon indication.
CHECK to see if, after being allowed
to cook, the grill and second oven is
now operating normally.
If you need to contact Service please
ensure that you know the model
number, serial number (both found on
the rating plate on the cooker) and
when the appliance was purchased.
The Service Receptionist may wish to
know the results of having carried out
the above checks.
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