Lenovo 10w Benutzerhandbuch - Seite 29

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Resources

Lenovo Support Web site with the latest support

information of the following:

• Drivers and software

• Diagnostic solutions

• Product and service warranty

• Product and parts details

• Knowledge base and frequently asked questions

Windows help information

Windows label

Your tablet might have a Windows Genuine Microsoft label affixed to its cover depending on the following

factors:

• Your geographic location

• Edition of Windows that is preinstalled

Go to

https://www.microsoft.com/en-us/howtotell/Hardware.aspx

Genuine Microsoft labels.

• In the People's Republic of China, the Genuine Microsoft label is required on all tablet models preinstalled

with any edition of the Windows operating system.

• In other countries and regions, the Genuine Microsoft label is required only on tablet models licensed for

Windows Pro editions.

The absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is not

genuine. For details on how to tell whether your preinstalled Windows product is genuine, refer to the

information provided by Microsoft at

There are no external, visual indicators of the Product ID or Windows version for which the tablet is licensed.

Instead, the Product ID is recorded in the tablet firmware. Whenever a Windows product is installed, the

installation program checks the tablet firmware for a valid, matching Product ID to complete the activation.

In some cases, an earlier Windows version might be preinstalled under the terms of the Windows Pro edition

license downgrade rights.

What are CRUs

Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. The tablets

contain the following types of CRUs:

• Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by

trained service technicians at an additional cost.

• Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill

level. Trained service technicians can also provide service to install or replace the parts under the type of

warranty designated for the customer's machine.

How to access?

https://pcsupport.lenovo.com

• Open the Start menu and click Get Help or Tips.

• Use Windows Search or the Cortana

assistant.

• Microsoft support Web site:

support.microsoft.com

https://www.microsoft.com/en-us/howtotell/default.aspx

https://

for illustrations of the various types of

Chapter 5

personal

Help and support