Lenovo ideapad 330E-17IKB D Benutzerhandbuch - Seite 31

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Troubleshooting

Display problems

When I turn on the

computer, nothing appears

on the screen.

When I turn on the

computer, only a white

cursor appears on a blank

screen.

The screen goes blank

while the computer is on.

Sleep problems

The critical low-battery

error message appears,

and the computer

immediately turns off.

The computer enters sleep

mode immediately after

Power-on.

Note: If the battery is charged and the temperature is within range, have the computer

serviced.

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• If the screen is blank, make sure that:

‐ The AC power adapter is connected to the

computer, and the power cord is plugged into a

working electrical outlet.

‐ The computer power is on. Press the Power key

again for confirmation.

• If these items are set correctly, and the screen remains

blank, have the computer serviced.

• Restore backed‐up files to your Windows

environment or the entire contents of your hard disk

to its original factory contents using the Push‐button

reset. If you still see only the cursor on the screen,

have the computer serviced.

• Your power management is enabled. Perform the

following to resume from sleep mode:

‐ Press any key on the keyboard.

• The battery power is getting low. Connect the AC

power adapter to the computer.

• Make sure that:

‐ The battery is charged.

‐ The operating temperature is within the acceptable

range. See "Chapter 2. Use and care Information" in

the Lenovo Safety and General Information Guide.

Chapter 4. Troubleshooting