ESI 0450-0556 Handbuch

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Programming your phone

Setting your phone preferences

Press PROGRAM to access programming, and then select from

the menu choices. During any programming step, you can press

HELP for a detailed description of the feature.

0 Help

4 Station audibles

1 How to use the phone

1 Station ring tone

2 How to use voice mail

2 Station ring volume

3 Phone features

3 Message ring

4 User tutorial

5 Password

1 Select personal greeting

1 Enter

1 Record

2 Delete

3 Hear

4 Security level

2 Programmable feature keys

6 External notification

3 Station options

7 Personal Call Routing

1 Call waiting

9 Message Recycle Bin

2 Personal greeting reminder

4 Dial tone preference

5 Hands-free answer

6 Monitor mode

Note: Certain items shown in the menu above may not be

applicable to your specific phone system. Consult your

System Administrator for more information.

Programmable feature keys

There are two methods for programming your phone:

• Direct programming — Select the key you want to program,

and hold it down for at least two seconds. This not only

initiates programming but also lets you immediately program

that specific key.

• Traditional programming — Press PROGRAM. The Verbal

User Guide will speak to you, walking you through the full

menu, during which you can choose the appropriate option.

The programmable feature keys can be programmed as:

• Line keys — If programmed with a two-digit line number, the

key will become a line key providing lamp information and

outside line access.

• Station keys — If programmed with a three digit extension

number, the key will provide station lamp status and direct

station access and transfer.

• Speed-dial keys — Can be used for automatic dialing of

frequently called outside numbers. Enter the line access code

(9, 8 or 7) plus the phone number.

• Additional-feature keys — Depending on your system, these

may include day/night control, service observing, agent log-on,

system speed dial, personal greeting, etc. See the System

Administrator for assistance.

Special features

Monitor mode

You can program your phone to allow hearing a message as it is

being left in your mailbox, for your selective interception.

Call forwarding

On a 24-Key Feature Phone: Dial 5 6 5 and then press a

station key to forward your call to that station. To disable

call forwarding, dial 5 6 5 and hang up. You can create a call-

forward key by assigning 5 6 5 to a programmable feature key.

On a 48-Key Feature Phone: Press CFWD and then press a

station key (or enter an extension) to forward your call to that

station. To disable call forwarding, dial CFWD

and hang up.

Message Recycle Bin (un-delete)

Your phone system stores your 10 most recently deleted

messages in a Message Recycle Bin (PROGRAM 9) to allow

you to recover messages that may have been deleted in error.

Off-hook indicator/message light

The red message light, located at the top of the phone, indicates

three conditions. A phone that's off-hook glows solid red (first

priority), continuously "flutters" when ringing (second priority) and

blinks when that station has new voice mail waiting (third priority).

The indicator will light according to the priority of the condition.

Headset jack

Your phone may also be equipped with a headset jack (located

on the bottom of the phone). To use a headset, first assign 5 6 4

to a programmable feature key, making it a headset key; then

plug the headset into the phone. To answer a call, press the

headset key you programmed (to release the call, press the

headset key again). You can still use the handset at any time;

however, to switch back to headset mode, you must press the

programmed headset key before placing the handset back in its

cradle. (See the User's Guide for more details.)

Note: You must program headset operation (PROGRAM 3 3)

and use an external headset amplifier if you are using

an ESI phone without a headset jack on an ESI system

manufactured in 2003.

Using help mode

Your phone's help mode is designed to help you learn about

phone features, how to use your phone, how to use voice mail,

and how to handle calls and messages (user tutorial). To access

one of these topics, press HELP and choose from the menu.

While programming a feature on your phone, you can press

HELP to hear a more detailed description of that feature.

The on-board user tutorial — HELP 4 — explains all aspects of

call and message handling in a logical, step-by-step manner.

Using voice mail

Note: Certain ESI phone systems have either an Integrated

Answering Machine (which works differently than

shown below) or no voice mail at all. Consult your

System Administrator for more information.

If you have new messages, your display will show the number of

new and old messages in your mailbox.

Retrieving messages from your station

1. Press VOICE MAIL.

2. When prompted, enter your password (if required): _____ #

The default password is 0 (meaning, no password required).

During playback of a message, the display will show the

originator of the message, the duration of the message, whether

it's new or old, and the time/date of the message.

You can press any of the following keys anytime during the

message or during the prompt following the message.

Pause — Pauses playback for one minute or until pressed again.

Time/date to number — Toggles the display between the

time/date and the Caller ID number (if available).

Reply — To automatically reply to a message from another

user (within the system). Begin recording your reply at the

tone; press 1 to stop. You will then be returned to the original

message for further action.

Back up — Backs up ("rewinds") playback four seconds for each

time you press it during message playback. If pressed after the

message has finished, returns you to the message's beginning.

Fast forward — Advances playback four seconds each time

you press it.

Move — Moves a copy of the message to another user's

mailbox or to a Quick Group. If you wish to add an introduction,

press 1 when prompted. The phone system will respond with

the mailbox greeting and record tone. When you've finished

your recording, press 1 to stop.

Delete — Deletes the message.

Save — Saves the message. It will be played as an old

message the next time messages are retrieved.

Note: 9 9 saves the message as a new message.

Hang up when finished. (If you hang up while a message is

playing back, the message will remain a "new" message.)

Retrieving messages from a remote location

1. At the main greeting, either press

and enter your mailbox

number:

___________ or have the operator transfer you

by pressing VOICE MAIL and then

, and entering your

mailbox number.

2. When prompted, enter your password (if required): _____ #

The default password is 0 (meaning, no password required).

The phone system will announce the number of new and old

messages and play the oldest new message.

The additional key functions listed below may be used from a

remote location:

Hear time/date — Pauses the message, plays the time/date

of the message and then resumes playback.

Access user programming — Lets you change the

personal greeting or password.

Note: Fast forward is not available from a remote location.

Main greeting — Returns you to the main greeting.

Operator — Transfers you to the operator.

Leave a message In another mailbox — When prompted,

enter the user's mailbox number.

To disconnect — Use before hanging up (if pressed during

playback of a message, the message will be saved).

Mailbox personal greetings

You can record up to three personal greetings (PROGRAM 1),

and then change between them as desired.

Example: "Hi, this is Bill. I'm away from my desk or on the

phone. You may reach the operator by dialing 0

now; or leave me a detailed message and I'll

respond to it promptly."