EDIC-mini 3D-recorder Gebrauchsanweisung - Seite 3
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Warranty
The manufacturer undertakes warranty repair liabilities for 1 year from the date of purchase, but no longer than 2 years
from the date of manufacture of the product (warranty does not cover batteries), other rules are regulated by the Law "On
Protection of Consumers' Rights".
Further there is usually a long list of non-warranty cases. We have a different approach. We make use of every warranty
case as an opportunity to find out the causes and make our products better. Therefore, we are always grateful for any
comments and proposals regarding our products, as well as the detailed description of the conditions and causes that led
to failure. We appreciate time and skills of our customers, and if the problem is not that complicated, we do not mind if
you try to solve the problem yourself. If the attempt to repair was fairly neat, you do not lose your warranty. In case of
major breakdowns and mechanical damage to the
Recorder, your warranty will be terminated. Our products have no seals. If you are experiencing problems with the use of
our products, we recommend the following:
1. Go to www.ts-market.com (Support/FAQ) and see a list of common problems and their solutions. Perhaps there is a
solution to your problem.
2. If the problem persists, contact technical support at [email protected] with the detailed description of your problem,
the conditions it appeared, the exact product name according to the passport, firmware, software, operating system, and
other relevant information. Remember, the better you describe the problem, the sooner it is resolved. The calls like "It
doesn't work at all!" are least effective. E-mail correspondence is most effective because it preserves history and
minimizes misunderstanding.