Dojo P2PE Gebrauchsanweisung - Seite 15

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9. Additional Guidance 
9.1​ ​ I nstructions for troubleshooting a POI device
See section 8.1 for troubleshooting information. Dojo Customer Support will help with any technical issues if you aren't 
 
able to fix the problem.
 
9.2 Instructions for how to confirm hardware, firmware, and application versions on POI devices 
 
If you want to confirm the hardware, firmware and application version on your device, please contact Dojo Customer 
Support.  
 
D-0016-P-1.0. Dojo is a trading name of Paymentsense Limited. Copyright ©2020 Paymentsense Limited. All rights reserved. Paymentsense Limited is authorised and regulated by the 
Financial Conduct Authority (FCA FRN 738728) and under the Electronic Money Regulations 2011 (FCA FRN 900925) for the issuing of electronic money and provision of payment 
services.Our company number is 06730690 and our registered office address is The Brunel Building, 2 Canalside Walk, London W2 1DG.