American Technologies Network TIMNO4387A Manual - Página 14
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PRODUCT WARRANTY REGISTRATION
In order to validate the warranty on your product, ATN must receive a com-
pleted Product Warranty Registration Card for each unit or complete war-
ranty registration on our website at www.atncorp.com. Please complete the
included form and immediately mail it to our Service Center: ATN Corporation,
1341 San Mateo Avenue, South San Francisco, CA 94080.
OBTAINING WARRANTY SERVICE
To obtain warranty service on your unit, End-user must notify ATN service
department by calling 800-910-2862 or 650-989-5100 or via e-mail service@
atncorp.com to receive a Return Merchandise Authorization number (RMA).
When returning please take or send the product, postage paid, with a copy
of your sales receipt to our service center, ATN Corporation at the address
noted above. All merchandise must be fully insured with the correct postage;
ATN will not be responsible for improper postage or, missing or damaged mer-
chandise during shipment.
When sending product back, please clearly mark the RMA# on the outside
of the shipping box. Please include a letter that indicates your RMA#, Name,
Return Address, reason for service return, Contact information such as valid
telephone numbers and/or e-mail address and proof of purchases that will
help us to establish the valid start date of the warranty. Product merchandise
returns that do not have an RMA listed may be refused or a significant delay in
processing may occur.
Estimated Warranty service time is 10-20 business days. End-user/cus-
tomer is responsible for postage to ATN for warranty service. ATN will cover
return postage/shipping to continental USA end-users/customers after war-
ranty repair only if product is covered by aforementioned warranty. ATN will
return product after warranty service by domestic UPS ground and/or domes-
tic mail. Any other requested, required or international shipping method the
postage/shipping fee will be the responsibility of the end-user/customer.
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Notes
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