Canon imageFORMULA DR-M160II Manual de servicio - Página 5
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VII. Warranty Procedures ------------------------------------------------------------------------------------- 18
A. e-Tag --------------------------------------------------------------------------------------------------------------------18
B. On-Line Limited Warranty Credit Inquiry--------------------------------------------------------------------20
C. Warranty Reimbursement ----------------------------------------------------------------------------------------22
1.
Dispatch by CITS ------------------------------------------------------------------------------------------------22
2.
Warranty Marketing Program - Buy-Out Program ------------------------------------------------------22
VIII. Product Technical Support Offerings --------------------------------------------------------------- 23
A. Technical Support / Escalation ---------------------------------------------------------------------------------23
1.
Canon Technical Support Center----------------------------------------------------------------------------23
2.
Call Escalation Procedure-------------------------------------------------------------------------------------24
B. Internet Support -----------------------------------------------------------------------------------------------------25
1.
Canon USA e-Support Center Web Site-------------------------------------------------------------------25
2.
Canon USA ISG Central Web Site --------------------------------------------------------------------------26
IX. Appendix------------------------------------------------------------------------------------------------------ 28
A. Specifications --------------------------------------------------------------------------------------------------------28
B. imageFORMULA DR Scanner Limited Warranty ----------------------------------------------------------30
C. List of Tables ---------------------------------------------------------------------------------------------------------31
D. List of Figures --------------------------------------------------------------------------------------------------------31
imageFORMULA DR-M160II Service Guide
imageFORMULA DR-M160II Service Guide
June 2014
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