Acer Aspire 6100 Manual del usuario - Página 27

Navegue en línea o descargue pdf Manual del usuario para Escritorio Acer Aspire 6100. Acer Aspire 6100 32 páginas. Acer aspire 6100: user guide

Imprimir página

ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE

OF THE PRODUCT OR ANY ACER-SUPPLIED SOFTWARE THAT ACCOMPA-

NIES THE PRODUCT, EVEN IF ACER HAS BEEN ADVISED OF THE POSSIBILITY

OF SUCH DAMAGES. YOU AGREE THAT REPAIR, REPLACEMENT OR

REFUND, AS APPLICABLE, UNDER THE WARRANTY SERVICES DESCRIBED

HEREIN IS YOUR SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO ANY

BREACH OF THE ACER LIMITED WARRANTY SET FORTH HEREIN.

Some states or provinces do not allow the exclusion or limitation of incidental

or consequential damages for consumer products, and some states or

provinces do not allow limitations on how long an implied warranty lasts. In

such states and provinces, the exclusions or limitations of this Limited

Warranty may not apply to you.

This Limited Warranty gives you specific legal rights. You may also have other

rights that vary from state to state. You are advised to consult applicable state

and provincial laws for a full determination of your rights.

D • Obtaining On-Site Warranty Service *

If you purchased Product that is covered by on-site warranty service (as

defined in the Warranty Reference Table) in the continental United States,

Canada, Hawaii, Alaska, or Puerto Rico and the Product is located in the conti-

nental United States, Canada, or limited areas of Hawaii, Alaska or Puerto Rico,

you are entitled to on-site repair service during the warranty period subject to

the following terms and conditions:

1 • In limited areas of Hawaii, Alaska, Puerto Rico, or Canada response times may

vary considerably depending on the availability of third party service providers on

these locations. For Product locations not covered by on-site service, Carry-In or

Mail-In warranty service is provided. Response is defined as telephone contact

between the Acer Authorized Service Provider and the end user for the purpose

of identifying the repair issue and establishing a repair appointment.

2 • On-site service is available only for Product located within 100 miles (in U.S.)

or 160 km (in Canada) of the location of a third party authorized by Acer to

perform on-site service ("Acer Service Center"). See the Warranty Reference

Table and 4 below.

3 • Before contacting Acer, please run the Hardware Diagnostics. This will help

us provide you with better quality support. You can run the Hardware

Diagnostics directly from the Acer Service Center or proceed as follows:

a • With your computer powered on, place the Aspire Software Library and

Recovery CDs in the CD-ROM drive.

b • Go to the Start Menu, and select Shutdown to restart the computer.

c • After the computer has rebooted, select Diagnostics.

d • Select "Q" for Quick Test. This test will take approximately 10 minutes.

e • Record all results.

These simple steps will help the technician better determine the cause of your

problem. You must contact the Acer Technical Support at 1-800-938-2237

between 6 a.m. and 10 p.m. Pacific Time.

4 • Acer will attempt to resolve warranty issues over the telephone. If telephone

resolution is not possible, Acer will require your assistance in performing routine

diagnostic procedures. At Acer"s discretion, if necessary, an Acer third party will

be dispatched to your site to perform repair services as directed by Acer.

5 • You must provide Acer or the Acer Authorized Service Provider with proof

of the place and date of purchase.

* Does not apply worldwide

E • Obtaining Replacement Warranty Service *

If you purchased Product that is covered by replacement warranty service (as

defined in the Warranty Reference Table) in the United States or Canada, you

are entitled to replacement repair service during the warranty period subject to

the following terms and conditions:

1 • Replacement service is available only for Product purchased and located in

the United States or Canada.

2 • Before contacting Acer, please run the Hardware Diagnostics. This will help

us provide you with better quality support.

3 • Acer will attempt to resolve warranty issues over the telephone. If telephone

resolution is not possible, Acer will require your assistance in performing routine

diagnostic procedures. At Acer' s discretion, if necessary, a replacement Product

(which may be a factory-refinished product but which will be covered by the

remainder of your original warranty period) will be shipped to your site with

freight prepaid by Acer. You will be required to return the original Product and

identify it with the Return Materials Authorization (RMA) number issued by Acer.

4 • Acer will make commercially reasonable efforts to provide you second-busi-

ness-day replacement of the Product, provided the order is received by Acer

prior to 2:00 p.m. Pacific Time.

5 • You are required to return the original Product within ten (10) days of

receipt of the replacement Product. Prior to shipment of the replacement

Product, you must provide a credit card as security.

6 • If you desire to have your Product repaired rather than replaced (i.e.

,exchanged), you may request Acer to perform an equipment repair. You must

contact the Acer Customer Service Center at 1-800-938-2237 between 6 a.m.

and 10 p.m. Pacific Time.

* Does not apply worldwide

F • Obtaining Carry-In or Mail-In Warranty Service *

If you purchased Product that is covered by Carry-In or Mail-In warranty ser-

vice (as defined in the Warranty Reference Table) in the continental United

States, Canada, Alaska, Hawaii or Puerto Rico, you are entitled to Carry-In or

Mail-In service during the warranty period subject to the following terms and

conditions:

1 • Carry-In or Mail-In repair service is available for Product purchased and

located in the continental United States, Canada or in limited areas of Alaska,

Hawaii or Puerto Rico.

2 • Before contacting Acer, please run the Hardware Diagnostics. This will help

us provide you with better quality support.

3 • Acer will attempt to resolve warranty issues over the telephone. If tele-

phone resolution is not possible, Acer will require your assistance in performing

Need Help?