Dot-Spot clarios eco 10 W Manual del usuario - Página 14

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Warranty

Notes

The warranty covers replacement of defective parts. There shall be no entitlement to the com-

pensation for consequential damages. In particular, there shall be no right to reimbursement of

consequential damages resulting from improper use or improper installation of the products. The

professional installation is described in the installation manual.

These terms of warranty apply since 2006-01-01 / Technical changes and errors reserved.

dot-spot clarios eco is designed for the operation with constant voltage power supplies that comply

with the standards, in particular with the standard for electronic control gear for LED modules IEC

61347-2-13. In case of damage resulting from operation with unsuitable electronic ballasts, power

supplies or other power sources, no guarantee claims can be made.

Service

First of all, send your complaint containing the damage report (what does not work? what are the

symptoms of the failure?), a copy of your invoice (fax, scan, digital image) as well as your contact

information by e-mail, fax-message, letter or phone to the service center specified below. We will

immediately make sure to find the solution.

Download complaint form:

www.dot-spot.de/download/reklamationsformular.pdf

In case a return has been agreed, please send us the luminary in its original packaging or in an

equally safe packaging together with the complaint documents. Please, contact us for shipment

terms first.

Service

dot-spot GmbH & Co. KG

Industriestraße 1 A

90592 Schwarzenbruck / Germany

Phone +49 (0) 9128 / 72 22 17 - 0

Fax

+49 (0) 9128 / 72 22 17 - 9