Asus XG16AHPE-W Manual del usuario - Página 25

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3.3

Troubleshooting (FAQ)

Problem

Power LED is not ON

The power LED lights blue

and there is no screen image

Screen image is too light or

dark

Screen image bounces or a

wave pattern is present in the

image

Screen image has color

defects (white does not look

white)

The monitor automatically

turns off

3-12

Possible Solution

• Check if the Type-C and HDMI port connected

to source of signal.

• Check if the signal source is ON.

• Connect to the ASUS adapter and check if the

battery is low; if so, charge the battery before

using it.

• Press the

button to check if the monitor is

in the ON mode.

• Check Power Indicator function in main

menu OSD. Select "ON" to turn on power

LED.

• Check if the monitor and the computer are in

the ON mode.

• Make sure the USB Type-C and HDMI cable

is properly connected between the Portable

Gaming Monitor and the computer.

• Inspect the signal cable and make sure none

of the pins are bent.

• Connect the computer with another available

monitor to check if the computer is properly

working.

• Adjust the Brightness settings via the button.

• Make sure the USB Type-C and HDMI cable

is properly connected between the Portable

Gaming Monitor and the computer.

• Move electrical devices that may cause

electrical interference.

• Inspect the USB Type-C and HDMI cable

and make sure that none of the pins are

bent.

• The monitor automatically turns off when the

battery power is zero. Please connect to the

ASUS adapter and check if the battery is low;

if so, charge the battery before using it.

• Please check if the source of signal went

into sleep mode. The monitor automatically

turns off after the signal source slept for

more than 15 seconds to save power

consumption.

Chapter 3: General Instruction