Comcast COMCAST DIGITAL VOICE Manual del usuario - Página 8
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PROTECT YOUR PRIVACY
Call Trace
Protect yourself against offensive phone calls.
Call Trace ensures that the number of your last incoming caller is traced so that appropriate action
may be taken against the harassing party.
To use Call Trace:
1. When you receive a harassing or offensive call, hang up immediately.
2. Lift the receiver and listen for the dial tone.
3. Press
.
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4. Contact your local law enforcement agency or Customer Service for further information.
Note:
The information provided by Call Trace will not be available to you directly, but will instead be available only to law
enforcement authorities possessing a valid subpoena or other valid legal authorization. If the call is life threatening, call your
local law enforcement authorities immediately.
Caller ID Blocking Per Call
Prevent your name and number from being displayed on Caller ID on certain calls.
Caller ID Blocking Per Call is designed to ensure that your name and number are marked "Private"
or "Anonymous" each time you activate this feature before placing a call.
To Use Caller ID Blocking Per Call:
1. Lift the receiver and listen for the dial tone.
2. Press
.
3. When you hear a second dial tone, dial the number you wish to call.
4. Your name and number will be blocked for the current call only.
Note:
Caller ID Blocking Per Call may not be available on some calls, including calls to E911.
Caller ID Blocking Per Line
Prevent your name and number from being displayed on Caller ID on all calls.
Caller ID Blocking Per Line is designed to ensure that your name and number are marked "Private"
or "Anonymous" on every call you make from your home.
Often times individuals reject incoming calls that are marked "Private" or "Anonymous." You can
temporarily cancel Caller ID Blocking Per Line so that you can call these individuals. Caller ID
Blocking Per Line will automatically be restored for the next call.
To cancel Caller ID Blocking Per Line:
1. Lift the receiver and listen for the dial tone.
2. Press
.
3. When you hear a second dial tone, dial the number you wish to call.
4. Your name and number will appear on the called party's caller ID
display for the current call only.
Note:
Comcast allows you to select either Caller ID Blocking Per Call or Caller ID Blocking Per Line. The default setting is Caller ID
Blocking Per Call. If you wish to change this to Caller ID Blocking Per Line, please call Customer Service. Caller ID Blocking Per
Line may not be available on some calls, including calls to E911.
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Restrict Toll or International Calls
Call restrictions services allow you to restrict toll and/or international calls made from your
home phone. Call Customer Service for more information.
Blocking of Calls to 900/976 Numbers
All Comcast phone lines come with 900/976 Call Blocking activated so that calls to 900 and
976 numbers are automatically blocked. Call Blocking to 900/976 numbers cannot be removed.
There is no charge for this service.
Blocking of Collect Calls and Bill to Third Party Calls
Collect Calls and Bill to Third Party Calls can also be blocked. For more information,
call Customer Service.
C A L L I N G F E AT U R E S
C A L L I N G F E AT U R E S
CALL RESTRICTIONS
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