Advanced Bionics Marvel CI Faq - Página 4
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How can I disable the streaming of touch sounds when using an Android Phone?
To stop hearing the touch sounds with Marvel CI, go to the smartphone settings and disable the following:
•
Touch sound
•
Lock screen sound
How can I disable the streaming of touch sounds when using an iPhone?
To stop hearing the touch sounds with Marvel CI, go to the iPhone settings:
•
Select Sounds.
•
Change the toggle of the Keyboard Clicks to OFF.
How can I disable sound notifications from apps when using an Android Phone?
1. Go to Settings > Apps & notifications > Notifications > App notifications.
2. Here, you'll see a list of all apps installed on the Android device. Scroll and tap any app whose
notifications the recipient wants to customize.
3. Next a list of all types of notifications the app can send will appear. Toggle each type of notification on
or off as desired.
•
Tap on each notification type to change it from "sound" to "vibration" or other settings. You can
also toggle the main switch to block all notifications from that app.
How can I disable the streaming of touch sounds when using an iPhone?
You can selectively silence notifications on a per-app basis within iOS Settings.
1. Open Settings and tap on "Notifications" (labeled as Notification Center in the latest iOS versions)
2. Tap the app in question and scroll down to Sounds, swipe to OFF.
3. Repeat for other apps in the Notification Center preferences
What do I do if a recipient is experiencing connection problems with Marvel CI and a Bluetooth device?
1. Check if Bluetooth is on on the Bluetooth device.
2. Connect the M Battery to Marvel CI to restart the 3-minutes pairing window.
3. If this is not working, power off the Bluetooth device and back on.
4. Delete Marvel CI from the list of devices on the Bluetooth device and restart the pairing process over
again.
5. Make sure that Marvel CI is not connected to 2 other Bluetooth devices in range of the Bluetooth
device you want to connect to.
What can a recipient do if there are issues with sound quality for phone calls?
First, the user should attempt restarting their Marvel CI device. Next, the user should attempt restarting their
phone, particularly if they are using an iPhone.
In addition, adjusting the bandwidth setting in Target CI or AB Remote mobile app may change the sound
quality for phone calls. Fixed and adaptive bandwidth settings are available. Fixed bandwidth uses a narrow
bandwidth (8 kHz); adaptive bandwidth uses a broader bandwidth (up to 16 kHz). Fixed bandwidth is the
default setting.
Currently, there isn't specific guidance on which bandwidth setting should be used based on the phone
model or operating system.
Marvel CI
Bluetooth Resource