Dreame Bot L10 Pro Manual del usuario - Página 12

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1. Preparation before Use

FAQ

Problem Type

Solution

Battery level is low. Recharge the robot at the charging dock, then try again.

Robot does not turn on

The ambient temperature is too low (below 0° C) or too high (above 40° C). The operating temperature of the

robot is 0° C to 40° C.

The charging dock is not receiving power. Please confirm that both ends of the power cord are plugged in

Robot does not recharge

correctly.

Poor contact. Clean the charging contacts of the charging dock and the robot.

Robot does not return to

There are too many obstructions around the charging dock. Place the charging dock in a more open area.

charging dock

Please clean the dock's signaling area.

Robot is malfunctioning

Turn off the robot and then reactivate it.

Robot is making a

A foreign object may be caught in the main brush, side brush, or one of the main wheels. Stop the robot and

strange noise

remove any debris.

Robot no longer cleans

The dust bin is full. Please clean it.

efficiently or leaves dust

The filter is blocked. Please clean it.

behind

A foreign object is caught in the main brush. Please clean it.

There is something wrong with the Wi-Fi connection. Reset the Wi-Fi and download the latest version of the Mi

Home/Xiaomi Home app, then try reconnecting.

Location permission is not open. Please ensure the location permission on the Mi Home/Xiaomi Home app is

Robot cannot connect

enabled.

to Wi-Fi

Wi-Fi signal is weak. Make sure the robot is in an area with good Wi-Fi coverage.

5GHz Wi-Fi is not supported. Please ensure your robot connects to 2.4GHz Wi-Fi.

The username or password of Wi-Fi is incorrect. Please enter the correct username and password.

Robot does not perform

The robot has low battery. Scheduled cleaning will not start unless the robot has been recharged in time.

scheduled cleaning

FAQ

Problem Type

Solution

Does leaving the robot on the

Leaving the robot on the charging dock after it's fully charged consumes very little electricity and helps

charging dock consume power if it

maintain optimal battery performance.

is already fully charged?

Confirm that the water tank is filled with water, and clean the mop pad if necessary.

No water comes out of the

Clean the mop if it becomes dirty.

mopping module, or only a little bit

Make sure the mop pad is installed correctly according to the user manual.

comes out

Clean the blowhole on the top of the water tank.

Robot doesn't resume cleaning

Make sure the robot is not set to Do Not Disturb Mode, which will prevent it from resuming cleaning.

after charging

The robot does not resume cleaning when it is manually recharged or placed onto the charging dock.

Moving the robot may cause it to re-position itself or re-map its surroundings. If the robot is too far

Robot doesn't return to charging

from the charging dock, it might not be able to automatically return on its own, in which case you

dock after being moved

need to manually place the robot onto the charging dock.