Andatech AlcoSense PRODIGY II Manual del usuario - Página 9
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WARRANTY DETAILS
It is our aim to provide you with quality products that you can trust. Our products come with
guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to
a replacement or a refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
The Guarantee
The product is guaranteed to be free from defects in workmanship and parts for a period of 1 year from the date
of purchase. Defects that occur within this warranty period, under normal use and care, will be repaired, replaced
or refunded at our discretion, solely at our option with no charge for parts and labour. The benefits conferred by
this warranty are in addition to all rights and remedies in respect of the product that the consumer has under the
Trade Practices Act and similar state laws.
Proof of Purchase
This warranty is valid for the original purchase and is not transferable. Please keep your purchase docket or
receipt as proof of purchase and as proof of date on which the purchase was made. The purchase docket (or a
copy) or receipt must be presented with the warranty when making a claim under this warranty.
Service during the Warranty Period
To claim for warranty, contact us on 1300 800 200 or [email protected] to get an RA# (Return
Authorisation Number). Ensure that the RA# is clearly stated on the outside of the packaging and that the product
is properly packaged so that no damage occurs to the product during transit. Shipping of the product back to us
for warranty will be at your cost. A product return without the RA# or proof of purchase will not be accepted.
Extent of Warranty
This warranty is limited to defects in workmanship or parts. All defective products or parts will be repaired or
replaced. This warranty does not cover manuals and packaging.
Normal Wear and Tear
This warranty does not cover normal wear and tear to the product or parts.
Exclusions
This warranty does not cover:
Calibration costs.
•
Any defect caused by an accident, misuse, abuse, improper operation, lack of reasonable care, unauthorised
•
modification, loss of parts, tampering or attempted repair by a person not authorised by the distributor.
Any product that has been damaged by a lightning strike either directly or indirectly or a main power surge or
•
liquid ingress.
The product if it is located outside of Australia.
•
Any damage caused by improper power input or improper cable connection.
•
WARRANTY
The manufacturer warrants for 1 year from
the date of purchase, the product to be free
from defects in workmanship or material
(excluding recalibration) under normal use. The
manufacturer's obligation under this warranty
is limited to replacing, adjusting or repairing the
unit if returned along with proof of purchase.
This warranty is void if the unit has been
tampered with, damaged or abused in any way.
To register your warranty online, go to
my.andatech.com.au
RECALIBRATION AND SERVICE
Andatech recommends the Andatech® Prodigy
II be calibrated every 6 months (unlimited tests)
to maintain Australian Standards.
For recalibration and technical support, please
go to my.andatech.com.au or contact:
Andatech
Hotline: 1300 800 200 (Within Australia)
+613 8899 6900 (International)
Website: www.andatech.com.au
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