Andatech ASC-200 Manual del usuario - Página 14

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Troubleshooting

Error message when trying to add camera.
Possible cause 1: Time out error when adding camera on the app.
If the WiFi status indicator keeps blinking red for over a minute, please press the reset
button for 3-5 seconds until the WiFi status indicator starts blinking in blue. Then,
confirm that the router signal is strong enough and input the correct router password
to re-add the camera.
Possible cause 2: On some Android phones, the app prompts the message "Please
input the default password, 11111111"
There is an abnormal connection between the mobile phone and the camera hotspot.
Access the WiFi setup interface of your mobile phone to connect to the camera hospot
"DOG-***" manually. Then, return to the mobile app to add the camera. If this does not
work, turn off the mobile phone WiFi and turn it back on again. Repeat the above
manual connection method to add the camera.
Can the SolarCam work all the time and what happens when the battery is fully drained?
The SolarCam can be used for up to a month (with 10-20 triggers a day) when charged
with sunlight for 4-5 days. If it displays as low battery, minimise the camera's waking time
from false alarms by installing the PIR shield (refer to page 10) and charge the camera
via USB using the charging cable provided.
How to access the recorded videos on the camera's TF card?
Videos stored in the camera can be searched and played back using the mobile app.
Did not receive verification code when signing up.
Kindly check if your phone is out of service. Otherwise, reboot your phone to try again.
Mobile app says "network connection failure"
This may happen if you typed in the wrong WiFi password or the WiFi signal is weak.
In some cases (such as in hotels), the router may have a special setting where the user
needs to log in to the company web page first for verification before being able to access
the internet. The SolarCam will not work with this type of router setting.
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