Electrolux EGG 690 Manual de instrucciones - Página 5

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Something Not Working?

If the hob is not working correctly, please carry out the following checks before contacting your local Service Force

Centre.

IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation,

a charge will be made even if the appliance is under guarantee.

SYMPTOM

There is no spark when lighting the gas

The gas ring burns unevenly

If after all these checks, your hob still does not operate

correctly, contact your local Service Force Centre.

Please note that it will be necessary to provide proof of

purchase for any in-guarantee service calls.

Service and Spare Parts

In the event of your appliance requiring service, or if you

wish to purchase spare parts, please contact your local

Electrolux Service Force Centre by telephoning:

0870 5 929929

Your telephone call will be automatically routed to the

Service Force Centre covering your post code area.

For the address of your local Service Force Centre and

further information about Service Force, please visit the

website at www.serviceforce.co.uk

Before calling out an engineer, please ensure you have

read the details under the heading "Something Not

Working."

When you contact the Service Force Centre you will

need to give the following details:

1. Your name, address and post code

2. Your telephone number

3. Clear and concise details of the fault

4. The model and serial number of the appliance (found

on the rating plate)

5. The purchase date

SOLUTION

Check that the unit is plugged in and the electrical

supply is switched on

Check that the RCCB has not tripped (if fitted)

Check the mains fuse has not blown

Check the burner cap and crown have been

replaced correctly, e.g. after cleaning.

Check the main jet is not blocked and the burner

crown is clear of food particles.

Check the burner cap and crown have been

replaced correctly, e.g. after cleaning.

In-guarantee customers should ensure that the

above checks have been made as the engineer will

make a charge if the fault is not a mechanical or

electrical breakdown.