Bose SoundTouch Manual del usuario - Página 17

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Bose SoundTouch Manual del usuario

Troubleshooting

Problem
What to do
Cannot
• Ensure the Bose
complete
and the control console.
network setup
• Ensure the USB cable is fully connected to the wireless adapter and
or unable to
the control console. This cable needs to remain connected for the
detect device
system to work properly.
• Connect your entertainment system to AC (mains) power.
• Select correct network name and enter password.
• Connect the mobile device and SoundTouch
Wi-Fi
• Place the wireless adapter within range of the router.
• Enable Wi-Fi on the device (mobile or computer) you are using for
setup .
• If network name does not appear or is hidden, select
Manually Connect to Another Network on the
CONNECT TO HOME WI-FI NETWORK screen.
• Close other open applications.
• If using a computer for setup, check firewall settings to ensure that
the SoundTouch
programs.
• Test your Internet connection by loading www.SoundTouch.com
• Restart your mobile device, or computer, and router.
• Reboot the wireless adapter (refer to the Help system in the app).
• Uninstall the app, reset the wireless adapter, and restart setup.
Cannot
• If your network has changed or to connect your system to another
connect to
network, refer to the Help system in the app.
network
• Connect to the network using an Ethernet cable.
"SoundTouch
"
• Update the control console.
™
does not
• Restart the Network Setup process in UNIFY.
appear in the
• Ensure the Bose link cable is fully connected to the wireless adapter
source menu
and the control console.
• Ensure the USB cable is fully connected to the wireless adapter and
the control console. This cable needs to remain connected for the
system to work properly.
link cable is fully connected to the wireless adapter
®
network.
®
app and SoundTouch
™

Care and Maintenance

system to the same
™
Music Server are allowed
™
English - 17