Bose SOUNDDOCK PORTABLE DIGITAL MUSIC SYSTEM Manual del usuario - Página 10

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Bose SOUNDDOCK PORTABLE DIGITAL MUSIC SYSTEM Manual del usuario
Reference

Troubleshooting

Problem
Your iPod does not dock
properly
No sound
No sound and your iPod
is not charging
No sound after quickly
undocking or docking
your iPod
Your iPod does not respond
to the SoundDock remote
control buttons shown:
Your SoundDock system
does not respond to its
remote commands or to the
+ and – volume buttons on
the front of the system
10
What to do
•
Make sure the dock insert is the proper fit for your iPod
(refer to "Getting it ready" on page 6).
•
Remove your iPod from the dock and check for obstructions on the connectors in
the dock and on your iPod. Then reseat it in the dock.
•
Make sure the system is plugged in, your iPod is turned on, and a music track is
selected and playing.
•
Press the Play/Pause button on the remote control.
•
Increase the volume setting for the system.
•
Remove your iPod from the dock, wait briefly, then reseat it. You may need
to do this a few times.
•
Make sure your iPod is running compatible software
(refer to "To check for iPod compatibility" on page 7).
•
Make sure the power cable is securely plugged in to a functioning wall outet
and with the symbol on the small connector matched to the one on the back
of the SoundDock
TM
system. Refer to Figure 4 on page 7.
•
Make sure your iPod is firmly seated in the dock.
•
Remove your iPod from the dock, wait for 5 seconds, and return it to the dock.
•
Unplug the power cable for 1 minute, then plug it back in. This resets the system.
•
Remove your iPod from the dock, wait briefly, then reseat it. You may need to do this
a few times.
•
Try the remote from a different location. If it works there, strong lighting or other
room conditions may be causing the problem.
•
Make sure nothing blocks the infrared (IR) signal path from the remote to your
SoundDock system. Wipe off the small red lens on the front end of the remote.
•
Check the remote control battery to make sure the + side is up as shown
in Figure 5 on page 9.
•
Replace the remote control battery.
•
Upgrade software on your iPod. For details, refer to "To check for iPod compatibil-
ity" on page 7.
•
Unplug the power cable for 1 minute, then plug it back in. This resets the system.
®
•
Contact Bose
Customer Service about the problem.