Drolet R.C. WOODSTOVE Manual de instrucciones - Página 16

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The Drolet Stoves & Fireplaces warranty extends only to the original consumer purchaser and is not transferable. This warranty

covers brand new products only, which have not been altered, modified nor repaired since shipment from factory. Proof of

purchase (dated bill of sale), model name and serial number must be supplied when making any warranty claim to your Drolet

Stoves & Fireplaces dealer

This warranty applies to normal residential use only.

maintenance, over firing, negligence or accident during transportation are not covered by this warranty.

This warranty does not cover any scratch, corrosion or discoloration caused by over firing, abrasives or chemical cleaners. Any

defect or damage caused by the use of unauthorized parts or others than original parts void this warranty.

An authorized qualified technician must perform the installation in accordance with the Instructions supplied with this product and

all local and national building codes. Any service call related to an improper installation is not covered by this warranty.

Returned products are to be shipped prepaid to Drolet Stoves & Fireplaces for investigation. If a product is found to be defective,

Drolet Stoves & Fireplaces will repair or replace such defect and reasonable transportation fees will be refund. Repair work

covered by the warranty, executed at the purchaser domicile by an authorized qualified technician requires the prior approval of

Drolet Stoves & Fireplaces. Labour cost and repair work to the account of Drolet Stoves & Fireplaces are based on predetermined

rate schedule and must not exceed the wholesale price of the replacement part.

Drolet Stoves & Fireplaces at its discretion may decide to repair or replace any part or unit after inspection and investigation of the

defect. Drolet Stoves & Fireplaces may, at its discretion, fully discharge all obligations with respect to this warranty by refunding

the wholesale price of any warranted but defective parts

Drolet Stoves & Fireplaces shall in no event be responsible for any special, indirect, consequential damages of any nature, which

are in excess of the original purchase price of the product.

DESCRIPTION

Combustion chamber (weldings only)

Stainless baffle

Carbon baffle

Handle assembly

Ash drawer

Cast iron parts

Ceramic glass (thermal breakage only)

Paint, refractory bricks, gasket, blower, thermal switch (thermodisc) and

rheostat

Gold plating (tarnishing)

Shall your unit or a components be defective, contact immediately your Drolet Stoves & Fireplaces dealer. Prior to your call

make sure you have the following information necessary to your warranty claim treatment:

•

You name, address and telephone number;

•

Bill of sale, dealer's name;

Before shipping your unit or defective component to our plant, you must obtain from your Drolet Stoves & Fireplaces

dealer an Authorization Number. Any merchandise shipped to our plant without authorization will be refused

automatically and returned to sender.

1700, rue Léon-Harmel, Québec (Québec) G1N 4R9

tel. : (418) 527-3060

e-mail : [email protected]

LIMITED LIFETIME WARRANTY

Damages caused by misuse, abuse, improper installation, lack of

fax : (418) 527-4311

web site : drolet .ca

WARRANTY APPLICATION

PARTS

Lifetime

5 years

2 years

5 years

Lifetime

5 years

1 year

Lifetime

•

Serial number and model name as indicated on the

nameplate fixed to the back of your unit;

•

Nature of the defect and any relevant information.

LABOUR

5 years

1 year

n/a

1 year

n/a

1 year