CashConcepts CCE 2000 Manual - Página 12

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CashConcepts CCE 2000 Manual
CCE – Cash Concepts Europe GmbH
Kemptener Straße 99 – D-88131 Lindau / Germany
Tel.: +49 (0)8382 – 943 15 – 0 / Fax: +49 (0)8382 – 943 15 – 20
Email: [email protected] / Web: www.cce.gmbh
Error management and servicing
The banknote counter is equipped with a comprehensive error management to inform you about problems by the counting
process and the counterfeit money recognition and also for the soiling of sensors. Please note particular the tips to exclude to the
cleaning of the machine to avoid mistakes during the counting caused by dirtied sensors.
Error codes
Error
UV error
MG error
IR error
Reason of the error
Security feature could not detected
Security feature could not detected
Security feature could not detected
Solution for the error
1. Remove the rejected banknote from the
stack and continue the counting process by
pressing the red start button.
2. Counting at the end of the suspected
banknote again. If the banknote is rejected
again, please double check if the banknote is
counterfeited or damaged. At washed
banknote the corruption of UV signature may
occur.
3. If your machine shows increased the UV
error, so please clean the sensors and ensure
that no direct light is lit by bright lights in the
sensor area.
1. Remove the rejected banknote from the
stack and continue the counting process by
pressing the red start button.
2. Counting at the end of the suspected
banknote again. If the banknote is rejected
again, please double check if the banknote is
counterfeited or damaged.
3. If your machine shows increased the UV
error, so please clean the sensors.
1. Remove the rejected banknote from the
stack and continue the counting process by
pressing the red start button.
2. Counting at the end of the suspected
banknote again. If the banknote is rejected
again, please double check if the banknote is
counterfeited or damaged.
3. If your machine shows increased the UV
error, so please clean the sensors and ensure
that no direct light is lit by bright lights in the
sensor area.
EN