AudioControl ARCHITECT MODEL 2660 Manual de instalación - Página 13
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Service
What to do if you need service
First, if you need service, it is probably
best to go and see a trained health care
professional.
If the Architect Model 2660 needs service,
then please contact AudioControl, either
by e-mail or phone. We will verify if there
is anything wrong in the system that you
can correct yourself, or if it needs to be
sent back to our factory for repair.
Please include the following items when
returning the unit:
1. A copy of your proof of purchase. No
originals please. We cannot guarantee
returning them to you.
2. A brief explanation of the trouble you
are having with the unit. (You'd be
surprised how many people forget
this.) If you can supply a really detailed
description of the problem, this would
be so much better, and our service
technicians may add you to their
Christmas Card list. Please include
any notes about the system and other
components you are using. Is it an
intermittent problem that only occurs
on the first full moon of Spring?
3. A return street address. (No PO Boxes,
please).
4. A daytime phone number in case our
technicians have a question about the
problem you are having, or if they are
just feeling lonely.
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5. Package the unit in the original
packaging if you still have it, and if the
cat hasn't had three litters of kittens
in the box. Use great care and plenty
of good packing materials to protect
the unit and prevent it from moving
about inside the box. Do not use loose
materials like packing peanuts or real
peanuts.
You are responsible for the freight charges
to us, but we'll pay the return freight back
as long as the unit is under warranty. We
match whatever shipping method you
use to send it to us, so if you return the
unit overnight freight, we send it back
overnight. We recommend United Parcel
Service (UPS) for most shipments.
Repair service is available at:
Attention: Service Department
22410 70th Avenue West,
Mountlake Terrace,
WA 98043 USA
Phone 425-775-8461
FAX 425-778-3166
e-mail: sound.great@audiocontrol.
com
The Warranty
In just the same way as being covered in
honey and thrown into a dark pit full of
hungry woodchucks, people are scared of
warranties. Lots of fine print. Months of
waiting around. Well, fear no more. This
warranty is designed to make you rave
about AudioControl. It's a warranty that
looks out for you and your client, plus
helps you resist the temptation to have
your friend Sparky, who's "good with elec-
tronics," try to repair your AudioControl
product. So go ahead, read this warranty,
then register the information at www.
audiocontrol.com/product-registration
and include your comments.
Our warranty has conditional conditions!
"Conditional" doesn't mean anything
ominous. The Federal Trade Commission
tells all manufacturers to use the term
to indicate that certain conditions have
to be met before they'll honor the war-
ranty. If you meet all of these conditions,
AudioControl will, at its discretion, repair
or replace any AudioControl products
that exhibit defects in materials and/or
workmanship during the warranty on your
product for five (5) years from the date
you bought it, and we will fix or replace it,
at our option, during that time.
Here are the conditional conditions:
1. You must fully register your purchase
within 15 days of the purchase date
by going to the AudioControl product
registration page at www.audiocon-
trol.com/product-registration. Failure
to register your product will negate
the warranty.
2. You need to hold on to your sales
receipt! All warranty service requires
original sales receipt documentation.
The warranty only applies to the
original purchaser from an authorized
AudioControl dealer. Note: Products
purchased from unauthorized dealers
are not covered under warranty.
Please Remain Calm
3. If an authorized AudioControl dealer
installs your AudioControl product,
the warranty is five years, otherwise
the warranty is limited to one year.
4. Our warranty covers AudioControl
products that have been installed
according to the instructions in the
installation manual.
5. You cannot let anybody who isn't:
(A) the AudioControl factory; or (B)
somebody authorized in writing by
AudioControl service your AudioCon-
trol product. If anyone other than (A),
or (B) messes with your AudioControl
product, the warranty is void.
6. The warranty is void if the serial num-
ber is altered, defaced or removed,
or if your product has been used
improperly. Now that may sound like
a big loophole, but here is what we
mean by this: Unwarranted abuse is:
(A) physical damage (don't use your
product to level your dining room
table); (B) improper connections (120
volts into the RCA jacks can fry the
poor thing); (C) sadistic things! This
is the best product we know how to
build, but for example if you mount it
to the front bumper of your car, drop
it over the Niagara Falls or use it for
Clay Pigeon shooting practice, some-
thing will go wrong.
Assuming you conform to 1 through 6, and
it really isn't all that hard to do, we get the
option of fixing your product or replacing
it with a new one at our discretion.
In the event that your product is out of
warranty or not covered under our warran-
ty you may request to have any damage
repaired at our normal "Out of Warranty"
repair cost.
ARCHITECT
™
Model 2660
Installation Manual
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