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TROUBLESHOOTING AND CUSTOMER SUPPORT
Independent Verification of Functionality
If the sensor does not communicate with the datalogger, use an ammeter to check the current draw. It should be
near 1.4 mA when the sensor is not communicating and spike to approximately 1.8 mA when the sensor is
communicating. Any current drain greater than approximately 6 mA indicates a problem with power supply to the
sensors, wiring of the sensor, or sensor electronics.
Compatible Measurement Devices (Dataloggers/Controllers/Meters)
Any datalogger or meter with SDI-12 functionality that includes the M or C command.
An example datalogger program for Campbell Scientific dataloggers can be found on the Apogee webpage at
https://www.apogeeinstruments.com/content/Quantum-Digital.CR1.
Modifying Cable Length
SDI-12 protocol limits cable length to 60 meters. For multiple sensors connected to the same data line, the
maximum is 600 meters of total cable (e.g., ten sensors with 60 meters of cable per sensor). See Apogee webpage
for details on how to extend sensor cable length
(http://www.apogeeinstruments.com/how-to-make-a-
weatherproof-cable-splice/).