Datamax H-Class Manual de inicio rápido - Página 10

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If experiencing this problem...

Labels and ribbon advance normally,

but no image is printed:



If you have questions, or if problems persist, contact Datamax-O'Neil Technical Support.

Try this solution...

Examine the used ribbon for an image and proceed

accordingly:

If there is an image on the used ribbon:

Verify that the ribbon was properly loaded. The inked side

of the ribbon must face the media. (To verify the inked side,

press the adhesive backing of a label against the ribbon

surface. Ink will only lift from the coated side of the ribbon.)

Clean the printhead (see the Operator's Manual). Then flip

the roll of ribbon on the Supply Hub; see the Loading

Diagrams on the printer's cover or in the Operator's

Manual.

If there is no image on the used ribbon:

The Heat setting may be too low. Make an adjustment in

your software program or through the printer's menu

system. (Note that the same functional commands from the

host computer may override the menu settings; see the

Operator's Manual for details.)



The media and ribbon combination may be incorrect; see

Selecting Media and Ribbon, below.