FriFri DAILY MIX Manual del usuario - Página 5

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WARRANTY

Dalcq S.A. provides a special warranty on all parts
of the appliance subject to conditions below.
The legal regulations about warranty as well as the
rights resulting from the legislation about responsibility
of the defective products remain unaffected. Possible
right to reimbursement of the buyer in case of defaults
remain valid, if the conditions below are met.
1. PERIOD OF THE WARRANTY
The warranty applies to all parts of the appliance
and starts from the date of purchase (date of invoice)
of the appliance and has a duration of 2 years when
used privately.
2. OBJECT OF THE WARRANTY
Dalcq S.A. covers the material, construction and
manufacturing defaults, provided the default was
present at delivery and that the appliance was correctly
operated by the buyer. The warranty covers free of
charge repair, or exchange of one or more defective
components, or the exchange of the appliance for
another appliance of the same value. It is up to
Dalcq S.A. to decide which measure to undertake.
3. WARRANTY CASE
When breakdown/default, you must immediately
advise :
• The store where you bought the appliance
• The after sales service (written or via email) that
the appliance will be returned, to provide an extended
description of the problem with pictures
4. PACKAGING
It is recommended to use the original packaging to
return the appliance. If you use a different packaging,
make sure it provides enough protection for typical
transport risks and that it offers sufficient protection.
A simple cardboard box filled with paper is not
sufficient. Dalcq S.A. cannot be held responsible for
damage resulting from insufficient packaging.
The warranty then expires. The after sales service
will inform you of the return procedure as well as
of the costs this implies.
5. CLEANING
If you don't clean the parts or the appliance before
returning it, Dalcq S.A. will invoice a cleaning set rate.
It is the responsibility of the buyer to prove the real
costs of cleaning are inferior to the invoiced set rate.
6. WITHDRAWAL OF THE RIGHT TO WARRANTY
The right to warranty is withdrawn by :
• Incorrect use, treatment and storage. (for example,
defaults caused by humidity, high temperatures)
• Repairs, repair attempts, modifications of any kind
and use of non-original parts, etc. which were not
executed by Dalcq S.A. or by an authorized company
• Insufficient packaging and bad transport
• Inappropriate mechanical influences on
the appliance or on the parts of the appliance
• Defaults that are not caused by the finishing
or production of the appliance, such as fall, collision,
damage, fire, earthquake, damage by flood, lightning,
etc
• Use other than household use, especially in
a commercial environment
• The costs incurred by Dalcq S.A.
because of the returning of
the appliance by the buyer, without
warranty or right to restitution will be for the buyer
7. AFTER SALES SERVICE
Dalcq S.A.
Rue du Hainaut 86 - 6180 Courcelles
Belgium
EN