Gaggenau VG 231 SG Manual de instrucciones - Página 11
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Trouble shooting
Malfunctions often have simple explanations. Please
read the following notes before calling the after-sales
service.
Fault
Malfunction of the gen-
eral electrical system.
The electric ignition
does not work.
The burner flame is not
uniform.
The gas flow is not nor-
mal or there is no gas.
The kitchen smells of
gas.
The burner goes off
after ignition.
After-sales service
In the event of repairs please contact our after-sales
sevice. We are committed fo find the best solution
also in order to avoid an unnecessary call-out.
Please quote the E number (product number) and the
FD number (production number) of your appliance
when contacting the after-sales service. The rating
plate bearing these numbers can be found on the
bottom of the appliance. For future reference you can
note the data of your appliance and the telephone
number of our after-sales service below.
E-Nr.
O
After-sales service
Please note that calling out an after-sales service
technician is not free of charge, even within the
warranty period, should the problem result from an
operating error.
Possible cause
The household fuse has tripped.
There may be food or cleaning products stuck
between the ignition sparkers and the burners.
The burners are wet.
The burner caps are not correctly positioned.
Power cut
The burner components are not correctly posi-
tioned.
The grooves on the burner are dirty.
The gas supply is blocked via gas taps.
If the gas is supplied from a gas cylinder, check
that this is not empty.
There may be a leak in the gas cylinder coupling. Check that the coupling is sound.
The control knob was not held down for long
enough.
The grooves on the burner are dirty.
FD-Nr.
Solution
Check the fuse box if the fuse has tripped.
The space between the ignition sparker and the
burner must be clean.
Dry the burner caps carefully.
Check that the burner caps are correctly posi-
tioned.
Ignite the burner with a lighter or a match.
Ensure the components are correctly posi-
tioned.
Clean the grooves on the burner.
Open all gas taps.
Change the gas cylinder.
Once the burner is on, hold the control knob
down a few seconds longer. Fully press control
knob.
Clean the grooves on the burner.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
GB
0844 89289988
Calls from a BT landline will be charged at up to
3 pence per minute. A call set-up fee of up to
6 pence may apply.
IE
01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
AU
1300 727 421
NZ
09 477 0492
Trust the expertise of the manufacturer, and rest
assured that the repair will be carried out by trained
service technicians using original spare parts for your
domestic appliance.
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