Hi-Tec TREK Lite Manual del producto - Página 8

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HI-TEC ACTV Lite Product Manual Version 1.0

Resetting your HI-TEC ACTV Lite

If you are experiencing issues, such as syncing or become non-responsive, one easy way

to fix it is to perform a reset. Your HI-TEC ACTV Lite has three levels of reset, a "Restart", a

"PIN Reset" and a "Factory Reset".

A "Restart" is found on your ACTV Lite, under apps > settings (

your ACTV Lite off and back on. This fixes the majority of issues.

To do a "Pin Reset," place your ACTV Lite back into its charging cradle. Flip it over and use

the end of a paperclip, not a drawing pin, to hold down the tiny button marked "Reset" on

the back of the charging cradle. This is essentially another method to restart your ACTV

band.

"Factory Reset" is found on your ACTV Lite, under apps > settings (small gear icon), and will

delete all the recorded data on your ACTV Lite (data already synced to your phone will

remain linked to your account) and restore it to factory settings. Your ACTV Lite will display

a 4 digit pairing code as it did coming out of the retail box. After doing a Factory Reset,

you'll have to re-pair your ACTV Lite to your phone.

At HI-TEC we are continually looking at ways to improve the ACTV range of wearable

devices. As such there may be free updates to improve the product and enhance your

experience.

When a software update is available, your ACTV Lite will automatically start downloading it

the next time it syncs with the app. Your ACTV Lite will need enough battery to complete

the update, so it's always a good idea to have your ACTV Lite plugged into the charging cradle

before you attempt the update. Make sure your phone/tablet is connected to a reliable

internet connection when attempting to update the ACTV Lite.

If your update is having trouble completing, it is possible that your ACTV Lite has some stray

files saved on it, causing the update to stall. But not to worry! There are a few things you

can do to reformat your ACTV Lite to successfully accept the update.

First, force quit the app and do a factory reset on your ACTV Lite. Make sure you have

synced your current steps with the app, otherwise you will lose your current progress. You

will then need to re-pair your device with the app. Once you do that, you should see the

update prompt.

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