GameChanger VISION CAM Manual de instrucciones - Página 11

Navegue en línea o descargue pdf Manual de instrucciones para Cámara digital GameChanger VISION CAM. GameChanger VISION CAM 12 páginas.

Technical Issues with Vision Cam:

Text us at 501-746-0711 and describe the issue. One of our technicians will work with you diagnosing

the problem. Most issues can be resolved over the text or by us dialing into your camera and correcting

the problem at hand. However, if the unit cannot be fixed by these methods, a warranty claim will be

granted. Please refer to the information below.

Warranty Policy:

Bull Creek Welding and Fab. (hereafter "BCW") warrants the Vision Cam against manufacturing defects

in materials and workmanship for 2 years from the date of invoice.

Warranty Claim Process:

The Warranty Claim will start by first replacing the unit while under warranty within 3 business days

free of charge. Once the new unit arrives and confirmed by the customer to be working, the old unit

must be shipped back to BCW within 3 business days. Returned units must be properly packaged by

securing camera inside the box and taping the outside edges of the box. Be sure to place return label

on the OUTSIDE of the package and secure it with tape. Warranty cameras must be shipped back to

1200 Access Rd., Beebe, AR 72012 .

Warranty Exclusions:

BCW warranty policy does not cover cell signal issues (poor service), power surges, improper power

supply damage, tampering/unauthorized unit disassembly, misuse or abuse of camera unit (accidental

or intentional), lightning strikes, floods, earthquake, fires, tornado, or any other natural disasters.

Extended Warranty:

An extended warranty can be purchased for periods of 1 and 2 years prior to manufacturers warranty

expiring.

Non-Warranty Repairs:

There is a minimum labor charge of $50 plus the cost of parts to repair out of warranty products. BCW

will notify the customer with a quote prior to repair. All charges must be paid in advance by credit card.

BCW TERMS OF USE AND SERVICE

Acceptance of Terms of Use and Service:

By purchasing the Vision Cam from BCW you have entered into an agreement for the terms of use and

service of the product, App, and payment terms. If you choose not to agree to the terms and service,

please refrain from using the service.

Cellular Data Service:

This service allows you up to 2gb of data usage per camera unit per month. Data overage charges will

apply at the rate of $10 per gb used more than the 2gb allowance.

Payment:

A monthly subscription fee for the cellular data service will be setup and charged reoccurring monthly

in advance of the data being used. If the customer is late or delinquent in payment, BCW will issue a

notice within 15 days. If owner does not get account current within 30 days BCW will suspend service.

Once suspended there will be a $100 reconnection fee for reactivation.

Suspension of Service:

If you want to suspend service for a period, please contact BCW at 501-746-0711 by text. BCW will

charge $100 to reactivate service after account is suspended. BCW will not refund any unused service

paid in advance. Maximum amount of time in a 12-month period for suspended service will be four

consecutive months.

LIMITED WARRANTY & TERMS OF USE

Support Text 501-746-0711