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IKEA SUPERKALL Manual
ENGLISH

Troubleshooting

Warning! Refer to Safety chapters.
What to do if...
Problem
The appliance does not operate.
The appliance is noisy.
The lamp does not work.
The compressor operates
continually.
The temperature in the appliance is
too low/too high.
There is too much condensed water
on the rear wall of the refrigerator.
Water flows inside the refrigerator.
Possible Cause
The appliance is switched off.
The mains plug is not connected to
the mains socket correctly
There is no voltage in the mains
socket.
The appliance is not placed stably.
The lamp is defective.
Temperature is set incorrectly.
Many food products were inserted
at the same time.
The room temperature is too high.
Food products placed in the
appliance were too warm.
The door is not closed correctly.
The temperature is not set correctly.
The door is not closed correctly.
The food products temperature is
too high.
Many food products are inserted at
the same time.
The thickness of the frost is greater
than 0.16"-0.20".
The door has been opened often.
There is no cold air circulation in the
appliance.
Door was opened too frequently.
Door was not closed completely.
Stored food was not wrapped.
The drain hole at the back of the
appliance is clogged.
Food products prevent water from
flowing into the water collector,
Solution
Switch on the appliance.
Connect the mains plug to the mains
socket correctly. Refer to "Electrical
connection" section of the safety
chapter.
Connect a different electrical appliance
to the mains socket. Contact a qualified
electrician.
Check if the appliance stands stable.
Refer to "Replacing the lamp".
Refer to "Operation" chapter.
Insert less food products at the same
time.
Refer to climate class chart on the
rating plate.
Allow food products to cool to room
temperature before storing.
Refer to "Closing the door".
Set a higher/lower temperature.
Refer to "Closing the door".
Let the food products temperature
decrease to room temperature before
storage.
Wait some hours and then check the
temperature again.
Defrost the appliance.
Open the door only if necessary.
Make sure that there is cold air
circulation in the appliance.
Open the door only when necessary.
Make sure the door is closed
completely.
Wrap food in suitable packaging before
storing it in the appliance.
Clean the drain hole with a piece of
wire.
Make sure that food products do not
touch the rear plate.
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