IKEA LAGAN Manual de uso y mantenimiento - Página 23

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IKEA LAGAN Manual de uso y mantenimiento
EN
How long is the IKEA guarantee valid?
This guarantee is valid for five (5) years from the original date of purchase of Your
appliance at IKEA, unless the appliance is named LAGAN or TILLREDA in which case
two (2) years of guarantee apply. The original sales receipt is required as proof of
purchase. If service work is carried out under guarantee, this will not extend the
guarantee period for the appliance.
Who will execute the service?
IKEA "Service Provider" will provide the service through its own service operations
or authorized service partner network.
What does this guarantee cover?
The guarantee covers faults of the appliance which have been caused by faulty con-
struction or material faults from the date of purchase from IKEA. This guarantee applies
to domestic use only. Some exceptions not guaranteed are specified under the headline
"What is not covered under this guarantee?" Within the guarantee period, the costs to
remedy the fault (e.g., repairs, parts, labour and travel) will be covered, provided that
the appliance is accessible for repair without special expenditure. On these conditions
the local regulations are applicable. Replaced parts become the property of IKEA.
What will IKEA do to correct the problem?
IKEA appointed Service Provider will examine the product and decide, at its sole
discretion, if it is covered under this guarantee. If considered covered, IKEA Service
Provider or its authorized service partner through its own service operations, will
then, at its sole discretion, either repair the defective product or replace it with the
same or a comparable product.
What is not covered under this guarantee?
•
Normal wear and tear.
•
Deliberate or negligent damage, damage caused by failure to observe operating
instructions, incorrect installation or by connection to the wrong voltage, dam-
age caused by chemical or electrochemical reaction, rust, corrosion or water
damage including but not limited to damage caused by excessive lime in the
water supply, damage caused by abnormal environmental conditions.
•
Consumable parts including batteries and lamps.
•
Non-functional and decorative parts which do not affect normal use of the appli-
ance, including any scratches and possible colour differences.
•
Accidental damage caused by foreign objects or substances and cleaning or
unblocking of filters, drainage systems or soap drawers.
•
Damage to the following parts: ceramic glass, accessories, crockery and cut-
lery baskets, feed and drainage pipes, seals, lamps and lamp covers, screens,
knobs, casings and parts of casings. Unless such damages can be proved to
have been caused by production faults.
•
Cases where no fault could be found during a technician's visit.
•
Repairs not carried out by our appointed service providers and/or an authorized
service contractual partner or where non-original parts have been used.
•
Repairs caused by installation which is faulty or not according to specification.
•
The use of the appliance in a non-domestic environment i.e. professional use.
•
Transportation damages. If a customer transports the product to his home or an-
other address, IKEA is not liable for any damage that may occur during transport.
However, if IKEA delivers the product to the customer's delivery address, then
damage to the product that occurs during this delivery will be covered by IKEA.
•
Cost for carrying out the initial installation of the IKEA appliance. However, if
an IKEA appointed Service Provider or its authorized service partner repairs or
replaces the appliance under the terms of this guarantee, the appointed Service
Provider or its authorized service partner will reinstall the repaired appliance or
install the replacement, if necessary.
IKEA LIMITED GUARANTEE
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