Lexmark 34B0185 - High Voltage Laser Printer Manual de solución de problemas - Página 7
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Clipped images
Cause
Solution
Guides in the selected tray are
Move the guides in the tray to the
set for a different media size
proper positions for the size
than what is loaded in the tray.
loaded.
There could be an incorrect page
•
Specify the correct page size
size selected in the driver or
in the driver or program.
program.
•
Set the Paper Size to match
the media in the tray.
Incorrect margins
Cause
Solution
Guides in the selected tray are
Move the guides in the tray to the
set for a different paper size
proper positions for the size
than what is loaded in the tray.
loaded.
Auto size sensing is set to Off,
•
Set the Paper Size to match the
but you loaded a different size
media in the tray.
paper in a tray. For example,
•
Specify the correct page size in
you inserted A4-size paper
Print Properties or the
into the selected tray but did
program.
not set the Paper Size to A4.
Skewed print
Cause
Solution
Guides in the selected tray are
Move the guides in the tray to
not in the correct position for the
the proper positions for the size
media size loaded in the tray.
loaded.
The media being used does not
Make sure you are using media
meet the printer specifications.
that meets the printer
specifications.
Blank pages
Cause
Solution
Toner is low.
•
Remove the toner cartridge from
the printer. Shake the cartridge
back and forth several times, and
then reinstall it.
•
Install a new toner cartridge.
Toner cartridge is defective
Replace the toner cartridge.
or empty.
Solid color pages
Cause
Solution
Photoconductor is installed
Remove and then reinstall the
incorrectly.
photoconductor.
Photoconductor is defective.
Replace the photoconductor.
Printer requires servicing.
Call for customer service.
Paper curl
Cause
Solution
Paper Type and Paper Weight
Change the Paper Type and
settings are not appropriate for
Paper Weight settings to match
the type of paper or specialty
the paper or specialty media
media you are using.
loaded in the printer.
Paper has been stored in a high
•
Load paper from a fresh
humidity environment.
package.
•
Store paper in its original
wrapper until you use it.
Toner specks
Cause
Solution
Toner cartridges are worn or
Replace the defective or worn
defective.
toner cartridges.
Toner is in the media path.
Call for customer service.
7
Toner rubs off
Cause
Solution
Specialty media is being used.
Make sure the correct Media
Type is selected.
The Paper Weight setting in the
Change the Paper Weight from
Paper Menu is wrong for the
Normal to Heavy. If necessary,
type of media being used.
change Paper Texture from
Normal to Rough.
The fuser is worn or defective.
Replace the fuser.
Frequently Asked Questions
(FAQ) about color printing
What is RGB color?
Red, green, and blue light can be added together in various
amounts to produce a large range of colors observed in nature.
For example, red and green can be combined to create yellow.
Televisions and computer monitors create colors in this manner.
RGB color is a method of describing colors by indicating the
amount of red, green, or blue needed to produce a certain color.
What is CMYK color?
Cyan, magenta, yellow, and black inks or toners can be printed
in various amounts to produce a large range of colors observed
in nature. For example, cyan and yellow can be combined to
create green. Printing presses, inkjet printers, and color laser
printers create colors in this manner. CMYK color is a method of
describing colors by indicating the amount of cyan, magenta,
yellow, and black needed to reproduce a particular color.
How is color specified in a document to be printed?
Software programs typically specify document color using RGB
or CMYK color combinations. Additionally, they commonly let
users modify the color of each object in a document. For more
information, see the software program Help section.