Advanced features
Busy Lamp Field
With the Busy Lamp Field (BLF) feature, you can monitor
the call status of other phones connected to the same
network.
Important:
BLF lines are not call appearance lines and cannot be
used to make calls.
In the Broadsoft environment, you can add a BLF user
from the Phone screen.
In the Asterisk environment, a new BLF user can be
added only by the system administrator.
Depending on the configuration, you can use BLF lines for
the following tasks:
• Monitoring the activity status of the phone
• Receiving incoming calls for another user that is
Directed Call Pickup
• Speed Dial of the BLF user in an idle state
• Viewing outgoing call status
• Barging in on an active call
• Unparking a call. This is available only in the
Broadsoft environment
The administrator configures the action of the BLF line
key. Depending on the configuration, one of the following
is the result of pressing the BLF line key:
• Performs the first soft key action.
• Highlights the corresponding the line.
• If the line is already highlighted, no action takes
place.
However, in this case you can use the ok button on
the phone to perform the action of the first soft key.
First soft key is the key on the bottom left corner of the
phone screen.
Adding a Broadsoft BLF user
In the Broadsoft environment, you can add a new BLF
monitored user by the common customization process of
adding a new line key on the Phone screen.
Note:
To add a BLF user in the Asterisk environment, contact
your system administrator.
Ensure that your administrator enables the BLF feature for
your extension.
1. On the Phone screen, do one of the following:
• Navigate to an empty line, and press Custom.
• On the Avaya J100 Expansion Module, press the
button corresponding to an empty line.
2. Press Add > More.
3. Press BLF.
4. (Optional) If there are many user names, press
Search.
5. (Optional) Enter the search criteria in one or both the
search fields:
• First name
• Last name
6. Press Search.
7. Navigate to the name of the required user, and press
Select.
BLF call operations
Making a call to a monitored user
Ensure that the status of the monitored user is
Press Call or the corresponding BLF line key.
The phone automatically blocks an available primary
line and dials the extension of the monitored user.
Picking up an incoming call
Use this procedure to pick up an incoming call for the
monitored user.
Ensure that the administrator has activated the direct call
pick up operation on your phone.
Press Pickup or the corresponding BLF line key.
Barging in on an active call
Use this procedure to barge in on an active call if the
monitored user is busy
.
Ensure that the administrator has activated the direct call
pick up with barge in operation on your phone.
Press Barge in or the corresponding BLF line key.
Unparking a call
Use this procedure to unpark a parked call for the
monitored user.
A call parked by the monitored user is indicated with the
parked call icon
the corresponding line key.
Ensure that the administrator has activated the Call
Retrieve feature.
Press Unpark or the corresponding BLF line key.
BroadWorks Anywhere
With the BroadWorks Anywhere feature, you can make
and receive calls using any phone from any location. You
can use this feature to:
• Configure other phones to work in conjunction with
your business phone.
• Make calls from phones using your BroadWorks
business phone number as the Calling Line ID.
• Move calls across phones.
• Specify phones on which you can attend calls.
Note:
To activate the feature, contact your system
idle.
administrator or go to the BroadSoft web interface
yourself to activate the feature. See
www.broadsoft.com/
Enabling and disabling BroadWorks
Anywhere
1. Press
Main menu.
2. Scroll to
Features, and press Select.
3. Scroll to BroadWorks Anywhere, and press one of
the following:
• Enable: To enable the feature.
The green LED light turns on if one location is
configured, else the user is redirected to the feature
configuration to perform one of the following:
- Press Add: To add a location.
- Press Delete: To delete a location.
- Press Edit: To modify a location.
- Press Toggle: To enable or disable a location.
Note:
The BroadWorks Anywhere feature is enabled
only if a location is enabled.
• Disable: To disable the feature.
and the blinking of the green LED of
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