Avaya one-X 1616-I Referencia rápida

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Avaya one-X 1616-I Referencia rápida
LEDs
Table 1: Call/Line Appearance Button LEDs
LED
Steady green
Call/line appearance is active.
Slow blinking green
Call/line appearance is ringing.
Fast blinking green
Call/line appearance is on hold.
Very fast blinking green
Conference or Transfer is pending.
Steady red
Call/line appearance is selected and will be used when you
go off-hook. It remains steady red while you use the call/
line appearance.
Off
Call/line appearance is available.
Table 2: Feature Button LEDs
LED
Steady green
Feature is active.
Blinking green
Feature is pending (request is being processed and not
immediately available).
Blinking red
Feature is shown on the phone display.
Off
Feature is not active.

Scrolling and navigation

A navigation icon appears in the phone display to indicate that you can scroll to more options or
information. Use the right and left navigation arrows to go to other screens or to move the cursor
right or left when entering text. When you scroll to a line on the display, that line is selected.
The softkey labels will change according to the options available for the selected line. The OK button
is a shortcut for the default action. For example, when you select an entry in your contacts list,
pressing the OK button places a call to that person.
Answering and making a call
Answering a call
1. If you are not on another call, do one of the following:
• Lift the handset.
• Press the call/line appearance button whose green LED flashes for the incoming call.
• Press the Answer softkey if one appears.
• Press the Speaker button to answer using the speakerphone.
• Press the Headset button to answer using the headset.
• If you are using a wireless headset, press the ON button.
2. If you are on another call, do one of the following:
• Press the call/line appearance button whose green LED flashes for the incoming call.
• Press the Answer softkey if one appears.
Making a call
1. Lift the handset, press the Speaker button, press the Headset button, or press an available
call/line appearance button.
2. Dial the number you want to call.
Description
Description
Putting a call on hold
1. Press the Hold button to put your active call on hold.
2. To resume the call when there is more than one call on hold, do one of the following:
• Press the call/line appearance button.
• Scroll to the call and press the Resume softkey or the OK button.
3. To resume the calI when there is only one call on hold, do one of the following:
• Press the Hold button.
• Press the call/line appearance button.
• Press the Resume softkey.
• Press the OK button.
Transferring a call
1. If the call you want to transfer is not your active call, press the call/line appearance button for
the call you want to transfer.
2. Press the Transfer button.
3. Dial the telephone number, call the person from the contacts list, or call the person from the
call log.
4. Press the Transfer button or the Complete softkey to transfer the call.

Conference calls

Making a conference call
1. While active on a call, press the Conference button.
2. Do one of the following:
• Dial the telephone number.
• Call the person from the contacts list.
• Call the person from the call log.
3. Press the Conference button or the Join softkey to add the person to the existing call.
Adding a person on hold to a conference call
1. From the Phone screen, select your active conference call.
2. Press the Conference button.
3. Do one of the following:
• Press the call/line appearance button for the call on hold. Be sure not to choose the
call/line appearance button for the call that is on soft hold.
• Scroll to the call on hold, and press the Resume softkey.
4. Press the Join softkey or the Conference button to add the person to the conference call.
Dropping the last person added from a conference call
While active on a conference call, press the Drop button.

Advanced telephone features

The features that are available to you depend on what your administrator has assigned to your
telephone. A few of the most commonly administered features are explained below. For more
information about all the features that are available for your extension, contact your system
administrator.
Forwarding a call
1. Press the CFrwd feature button.
You hear a dial tone prompting you to dial the forwarding number.
2. Dial the number you want to forward your calls to.
After you dial the number, you hear a confirmation tone.
3. To turn call forwarding off, press the CFrwd feature button.
The forwarding icon no longer appears on the top line of your phone display, and the green
LED next to the feature button turns off.