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Basic Call Handling

Place the current call on hold

To hold the current call, press the HOLD key.

The line you placed on hold flashes.

Retrieve a held call

To retrieve (pick up) a held call, press the LINE key and the digit for the line on

hold.

Hang up a call

To hang up an active call, press the END key.

NOTE:

Make sure to press the END key at the end of each call.

Transfer a call

1. While active on the call, press the FCN key and the 3 key.

The call is placed on hold, the line number for the call on hold flashes, and

you hear dial tone.

2. Dial the telephone number to which you want to transfer the call.

3. Do one of the following:

To transfer the call without announcing it, press the FCN key and the

3 key, and then press the END key to hang up.

The call is transferred. The display shows "Transfer Complete".

To announce the call before transferring it, wait for the called party to

answer. When the called party answers, announce the call, press

the FCN key and the 3 key, and then press the END key to hang up.

The call is transferred. The display shows "Transfer Complete".

Issue 2 February 2003