Lexmark MS711 Manual - Página 3

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Lexmark MS711 Manual

Gray background on prints

Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Action
Step 1
a
From the Quality Menu on the printer control panel, decrease the toner
darkness.
Note: 8 is the factory default setting.
b
Resend the print job.
Did the gray background disappear from the prints?
Step 2
Reinstall the imaging unit and the toner cartridge.
a
Remove the toner cartridge.
b
Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to direct
light for more than 10 minutes. Extended exposure to light can cause print
quality problems.
c
Install the imaging unit, and then the cartridge.
d
Resend the print job.
Did the gray background disappear from the prints?
Step 3
Replace the imaging unit, and then resend the print job.
Did the gray background disappear from the prints?

Horizontal voids appear on prints

Leading edge
Trailing edge
Print quality Guide
Page 3 of 19
Yes
No
The problem is solved.
Go to step 2.
The problem is solved.
Go to step 3.
The problem is solved.
Contact
support.
customer