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* Voicemail systems vary, but your IP Office is equipped with Visual Voice. For traditional use of your voicemail system check with your sys-

tem administrator.

Visual Voice Controls

Allows you to see your voicemail options on your phone screen rather than following spoken mailbox prompts. You can use

mail screens.

To access your Voicemails or your Group Voicemails:

1. Press Voice or [Message] button.

2. You'll be able to access the following menus:

Listen



You will be presented with the following message categories for your messages:

· New (X)

· Old (X)

· Saved (X)

1. Use the feature key to select the category, for example New.

The first message in the selected category will play; and the available controls

will be:

· Previous – Plays previous message

· Next - Plays next message.

· << - rewinds current message by 5 sec

· >> – fast forwards current message by 5 sec

· Pause- pauses the current message/resumes playing

· Delete - Delete the current message.

· Save - Change the current message's category to 'saved'

· Copy- Copy the message to another mailbox or mailboxes. If selecting more than one mailbox, the entries must be separated with a #.

To add a covering message to the copied voicemail.

1. Press Copy, and add the recipients. The feature keys change to the copy options.

2. Press Pre-Rec

3. Record your message

4. Press Stop

5. Press Listen to check your message. You can change the message by selecting Pre-Rec again.

6. Press Send.

Message



Record and send a voicemail message to another mailbox

Greeting



Change the main greeting used for callers to your mailbox. If no greeting is selected then the default system greeting is used. By pressing

Greeting you will have the following options:

To change your mailbox greeting:

· Record - starts recording a new greeting.

· Listen - to hear your current greeting.

· Submit - saves the new greeting.

· Delete - deletes your current greeting.



This control allows you to change the current voicemail to

email mode being used for new messages received.

Use Change to change the selected mode.

Press Done when correct mode is displayed. The possible

modes are:

· Email Mode Off – Voicemail to email is disabled

· Email Mode Copy - New voicemail messages are copied to

email and original is left in voicemail box

· Email Mode Fwd - New voicemail messages are forwarded to

the user's email and original is deleted from voicemail box

· Email Mode Alert – A alert email is sent. Original message is

not attached and is left in the voicemail box

Voicemail

to move between the visual voice



C T I I N S I G H T