Brother MFC-J625DW Manual - Página 12

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Troubleshooting

This chapter explains how to resolve typical problems you may encounter when using Google Cloud Print

with your Brother machine. If, after reading this chapter, you are unable to resolve your problem, please visit

the Brother Solutions Center at: http://solutions.brother.com/.

Difficulty

The machine is not displayed in the printer list.

Cannot print.

The Google account is locked.

Suggestions

Make sure your machine is turned on.

Use Web Based Management to confirm that Google

Cloud Print is enabled, and then confirm that you are

signed in to Google Cloud Print. (Registering your Google

account information to the machine uu page 4)

Make sure your machine is turned on.

Confirm your network settings. (Network settings

uu page 2)

Certain files may not be able to be printed, or may not

appear exactly as they are displayed.

If there was an error when signing in to Google Cloud Print

when using Web Based Management, the account may

have been locked. Click the link on the Web Based

Management screen to unlock the account.