Troubleshooting
The Brother machine cannot print over the network.
The Brother machine is not found on the network even after successful installation. (continued)
Question
Is your Brother machine
assigned with an available
IP address?
Did your previous printing
job fail?
Interface Solution
wired/
®
1 (Windows
wireless
Click the Start button, All Programs (Programs for Windows
Accessories and Windows Explorer, and then My computer.
(Windows Vista
Click the
2 Double-click Local Disk (C:), Program Files or Program Files (x86),
Browny02, Brother, BrotherNetTool.ex to run the program.
Note
If the User Account Control screen appears,
(Windows Vista
®
(Windows
3 Follow the on screen instructions.
4 Check the diagnosis by printing the Printer Settings Page.
Note
The Network Connection Repair Tool will start automatically if you check
Enable Network Connection Repair Tool from the Options tab on the
status monitor. This is not recommended when your network administrator
has set the IP address to static, since it will automatically changes the IP
address.
If the correct IP address and the Subnet mask are still not assigned even
after using the Network Connection Repair Tool, ask the network
administrator for this information, or visit the Brother Solution Center at
http://solutions.brother.com/.
wired/
If the failed printing job is still in the print queue of your computer, delete it.
wireless
Double-click the printer icon in the following folder and then choose the
Cancel All Documents in the Printer menu:
®
(Windows
Start, Settings and then Printers.
®
(Windows
Start and Printers and Faxes.
(Windows Vista
, Control Panel, Hardware and Sound and then Printers.
®
(Windows
, Devices and Printers and then Printers and Faxes.
2000/XP, Windows Server
®
®
/Windows
7)
button and Computer.
®
) Click Continue.
7) Click Yes.
2000)
XP)
®
)
7)
®
2003/2008)
®
2000),
8
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